max download limit not working properly

  • Resolved todaydownloadz

    (@todaydownloadz)


    10 years, 4 months ago

    in settings i have set max download limit for 5 with 24 hour link expiration. after test payment i tried download a file several times to test the download limit. but after 3 times it says error “Sorry but you have hit your download limit for this file.”

    then i changed the limit to 7 instead of 5 and triend resend recipt to reset the situation. but still after 3 times downloading in a row it says same error.

    how to solve this issue

    https://www.ads-software.com/plugins/easy-digital-downloads/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Pippin Williamson

    (@mordauk)

    Can you show me a screenshot of Downloads > Settings > Misc and also one of the edit screen for the product?

    Thread Starter todaydownloadz

    (@todaydownloadz)

    hi it seems when i give few mins of gaps between downloads then i can hit the max limit as i entered. but when i download in a row, let say with in few second gap after one after another then after 3 times its shows max error. is this normal in plugin or some kind of issue ?

    at the moment in misc settings i have entered 7 limit and 24 hours expiration.

    and also in my amazon s3 plugin i have entered 5 minutes in Link Expiry Time field.

    in this case what is the link between misc setting and amazon s3 settings. my preference is use 7 limit with in 24 hours thing. in this case s3 settings gonna effect to the process or can i leave those values in s3 as it is?

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Do you have any database caching plugins active? It’s possible that could be causing it.

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Marked as resolved due to inactivity.

Viewing 4 replies - 1 through 4 (of 4 total)
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