Cookie problem stopping members from accessing content

  • I’ve had 4 unrelated technical issues messing up everything I touch in the last 2 days so any help to dig me out of this hole will be much appreciated lol.

    I have a membership website which was recently moved from a separate domain to a new subdomain and the site now uses Wishlist Member to run the members area. All my Wishlist settings are correct and their support team have already confirmed that it’s not a wishlist problem.

    The initial problem I was having when I tested a member login, it would login fine but all of the member only content that was supposed to become visible when logged in, was giving a “sorry, you must be logged in to view this content”. I contacted Wishlist support to confirm I had the settings right and they pointed me in the direction of it being a problem with cookies but I am out of my depth in that area. Here is the error they were getting when they logged in…

    https://docs.google.com/drawings/d/1hPQ3_eoyIoyxUkiwZ9eP_rvT5BBRrK6gbSorGiQWdWg/edit?usp=sharing

    I did some research and cookies are WAY beyond my knowledge. The best I could come up with was resetting the Authentication Unique Keys and Salts in Config.php. Maybe it was a coincidence but the problem went away when I tested it again. I finished up the site and sent the new details out to members and it appears as though people are still having the same problem. I just tested it again and the problem is back, the only visible page is the members dashboard, all other content is blocked.

    I have setup a temporary login for anyone who thinks they can help…

    Un: temp
    Pass: temp1234

    Members login here: https://members.workontherigs.com
    Normal site login: https://members.workontherigs.com/wp-login.php

    Thanks in advance to anyone offering solutions but please dumb down your responses if you are talking about cookie info, very keen to learn but I could get lost if it’s too technical ??

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  • Thread Starter mc_raz

    (@mc_raz)

    Narrowed the problem down to an issue with the login widget on the home page sidebar because everything works fine when logging in through /wp-login.php

    Have put a temporary solution on the home page, the widget that needs to be fixed is now showing on a temporary page here https://members.workontherigs.com/temo/

Viewing 1 replies (of 1 total)
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