• Resolved spider42

    (@spider42)


    Hi,
    Very longtime blogger, my site is: https://anansisweb.wordpress.com/
    Basically, a few weeks ago (give or take) I found wordpress totally inaccessible but then realised that for some reason my local ISP was somehow preventing ANY wordpress site (.com or .org) and a few others from loading. But that’s another matter.
    I managed to get around that by moving to torbrowser because nothing else worked.
    Now I’m able to log in and post and everything – BUT, when I got some notifications yesterday and that little icon on the top right lit up, I clicked and it opened the drop-down but got stuck at loading. I tried it repeatedly, reloaded, both in my dashboard and in the main wordpress page – nothing. I left it for a bit, opened notifications in a new tab/window and still nothing.
    So basically I can’t load or see my notifications at all – why is this happening and how can I get past it?
    Please help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    WordPress.com and www.ads-software.com are really two entirely separate entities. You’ll need to contact https://en.support.wordpress.com/contact/ about this.

    Thread Starter spider42

    (@spider42)

    True, but I have sites on BOTH and can’t tell which the notifications are meant for either.
    I’ll post this there as well now, just in case.
    Thanks.

    Moderator James Huff

    (@macmanx)

    Notifications come from WordPress.com’s notifications system on both WordPress.com and www.ads-software.com blogs.

    On a www.ads-software.com blog, they come by way of the Jetpack plugin.

    Just mention to the WordPress.com crew that you’re having trouble with both. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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