Can't import CSV

this in error log:

[Thu Aug 07 11:52:07 2014] [error] [client 7./././] File does not exist: /wp-content/plugins/wp-ultimate-csv-importer/js/exporting,js,

Are you using version 3.6.1? Try reinstall plugin as error says some js files are missing. Also kindly cross check all js files with plugin repo here https://plugins.svn.www.ads-software.com/wp-ultimate-csv-importer/tags/3.6.1/js/

Yes, I’m using 3.6.1. I’ve uninstalled and reinstalled twice now with no change. I edited index.php (line 116) replacing exporting,js with exporting.js and still getting errors. (no movement on upload bar, and no uploading).

Also cross-checked the svn.

Really, really want to use this plugin. I installed an older version, then upgraded after uninstalling and reinstalling twice. Still no work.

Here’s the log:
WordPress database error Table ‘db113659_princemichel.smackcsv_line_log’ doesn’t exist for query select sum(inserted) as ins from smackcsv_line_log where month =’Sep’ and imported_type = ‘Users’ and year =2013 made by do_action(‘wp_ajax_secondchart’), call_user_func_array, secondchart, require_once(‘/plugins/wp-ultimate-csv-importer/modules/dashboard/actions/chartone.php’), DashboardActions->getStatsWithDate, referer: https://domainremoved/removed/wp-admin/admin.php?page=wp-ultimate-csv-importer/index.php&__module=page&step=uploadfile

@bfchris, is there any way to provide a copy of your wp instance without data to debug it in our development environment. We cant reproduce the issue in any test cases so far.

me too facing the same issue, i’m using the latest ver. of wordpress and plugin.
can’t import the file at all. no error msg, nothing.

@net4earning, can provide a copy of your wp instance without data to debug it in our development environment?

I seem to be having the same problem – even tried with the cheat sheet CSV’s via plugin website and still, when I select file, the status bar goes from 0 to 100% but nothing happens.

Same problem here. Cannot upload or import any files from Import tab.

Getting JS conflict errors and a JS file is not being loaded from fresh install of your plugin.

Uncaught TypeError: Cannot read property ‘value’ of null ultimate-importer-pro.js?ver=3.9.2:24

I am getting a very similar error message as bfchris:

[error] [client] WordPress database error Table 'bizgovhub.smackcsv_line_log' doesn't exist for query select sum(inserted) as ins from smackcsv_line_log where month ='Oct' and imported_type = 'Eshop' and year =2013 made by do_action('wp_ajax_secondchart'), call_user_func_array, secondchart, require_once('/plugins/wp-ultimate-csv-importer/modules/dashboard/actions/chartone.php'), DashboardActions->getStatsWithDate, referer:

I am using WP 4.0 and WP Ultimate CSV Importer 3.6.4.

The error is stopping me from activating any other plugins, I just get a white screen.

Thank you in advance.

@donnytree, is there any way to provide a copy of your wp instance without data to debug it in our development environment. We cant reproduce the issue in any test cases so far.

I would be happy to, please let me know how? It is a very simple website so I am surprised we are having so many issues with this plugin, my email is [email protected]. Thanks so much!

All fixed, thanks so much for the support!

I’m also having the same issue. Why is this thread marked as “resolved”, but no solution is provided here?