• Actually using WP 3.8.4 but not available to select in version drop-down.

    Just did upgrade to 1.0.1 version of FormBuilder, from plugins section of admin UI.
    Upgrade page shows upgrade steps/progress as usual. After last step, clicked on “return to plugins” link.
    Action returns blank page (at wp-admin/plugins.php).

    https://www.ads-software.com/plugins/formbuilder/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter jschinnerer

    (@jschinnerer)

    Sorry, that’s upgrade to 1.01, not 1.0.1.

    Thread Starter jschinnerer

    (@jschinnerer)

    Also breaks Dashboard -> updates page, that is:

    wp-admin/update-core.php

    That now also returns blank page.

    Thread Starter jschinnerer

    (@jschinnerer)

    I was able to resolve this by:
    1) deleting plugin files from plugins folder
    2) manually removing formbuilder settings from wp_options table in DB
    3) renaming plugins folder and verifying plugins.php displayed as expected
    4) naming plugins folder back to plugins

    This restored a working plugins.php with all plugins shown as deactivated.
    Re-activated all plugins OK (formbuilder completely gone of course).

    Note that removing formbuilder plugin files, by itself, did NOT resolve this. I also tried restoring an older formbuilder version, and that did NOT resolve it either.

    Plugin Author warkior

    (@warkior)

    Hi jschinnerer,

    Sounds kinda like there’s another plugin or theme that this is conflicting with.

    James W.

    Thread Starter jschinnerer

    (@jschinnerer)

    If you read all the details – that’s not possible.
    Unless the plugin causing the conflict is the 1.01 version of FormBuilder itself. Nothing else changed but that, at that point in the process. All other plugins were the same prior to and after the upgrade, no problems with plugins.php until after the upgrade.

    Something is tweaked on that install since the upgrade, such that *any* plugin upgrade causes the blank plugins.php page.

    The consistently reproducible workaround is steps 3-4 in my previous post above (steps 1-2 were probably not necessary in the first case either but I did them as part of standard procedure for troubleshooting this).
    That is, the workaround is rename the plugins directory, reload the plugins.php page (which then works), change the plugins directory name back to ‘plugins’, and reload plugins.php page again, at which point it still works, and no issues continuing with reactivating plugins.

    Very strange, since the code in place when it fails (after upgrade, before workaround) is the same as the code in place when it works, after the workaround.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Upgrade to 1.0.1 causes wp-admin/plugins.php to return blank page’ is closed to new replies.