Plugin Only Works Sometimes

  • Resolved NerdSpeak

    (@nerdspeak)


    10 years, 6 months ago

    So I downloaded the plugin to use on my site and it worked… At first. The first time I replaced a featured image with an external source, it worked just fine. However, every time after that, the featured image has not shown up or WordPress has automatically used a picture from the content of the post to fill the space.

    My website is running on the Suffusion theme and I feel that is probably where the issue is coming from, but I don’t know enough about coding to figure it out.

    https://www.ads-software.com/plugins/external-featured-image/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Nelio Software

    (@nelio)

    Hi there! I downloaded the theme you mention (which, I understand, is [1]), and you’re right; external featured images do not appear.

    As we’ve explained in other support threads, our plugin relies (it has to, actually) on CSS for defining the width and height of featured images. It looks like your theme doesn’t use it (at least, not by default).

    In order to fix the issue, try adding the following CSS code:

    .nelioefi {
  width:320px;
  height:240px;
}

    under Appearance ? Suffusion Options ? Back-End ? Custom Includes ? Custom Styles. I tested it on one of our local development installations, and it works out of the box. Please, let us know if it worked ??

    [1] https://www.ads-software.com/themes/suffusion

    Thread Starter NerdSpeak

    (@nerdspeak)

    Wow, that worked perfectly. Thank you for the rapid response and super-easy fix. You guys are awesome!

    Plugin Author Nelio Software

    (@nelio)

    Glad to hear! Have a nice weekend and, if you have a spare moment, do not forget to rate the plugin!

Viewing 3 replies - 1 through 3 (of 3 total)
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