Plugin does not work on some managed hosting plans

  • Good day,

    I wanted to let you know of an issue I have experience with the Theme My Login plugin pertaining to different hosting plans with GoDaddy. I don’t know if this is unique to my website or widespread, but I just wanted to let you know.

    I have a membership site where a user registers for an account and then logs in to access special pages. If a user not registered and not logged in tries to access those special pages, they receive an error saying those pages are protected for members only. Once a user logs in, they get automatically redirected to the main membership page.

    I had a website with a subdomain, i.e. test.mydomain.com, with the Theme My Login plugin installed. This website was on a GoDaddy cPanel hosting plan. When I clicked on Login on this site, I was able to successfully see the login form within my website’s theme.

    I then migrated the website to the primary domain, i.e. mydomain.com, to a GoDaddy Managed WordPress Business hosting plan. This time, when I clicked on Login on the site (which was identical to the site with the subdomain on the cPanel hosting), I received an error about the content being protected. The URL shows the user was trying to be redirected to the main membership page…which one would get to AFTER logging in. But I never received the login form, so I was never able to login. The user being sent to the main membership page without logging in would result in that protected content error.

    For some reason, once I migrated the site from a subdomain on the GoDaddy cPanel hosting plan to the primary domain on the GoDaddy Managed WordPress Business plan, the Theme My Login plugin no longer worked. I tried deactivating, deleting, reinstalling, etc., but nothing works.

    Unfortunately I need to be on the Managed Hosting Business plan, so I won’t be able to use your awesome Theme My Login plugin any longer.

    Just wanted to bring that to your attention. I am more than happy to explain this in more detail if you need me to.

    https://www.ads-software.com/plugins/theme-my-login/

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