Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer ??

    Can you let me know what site you’re having this problem? Once I have that information, I’ll be better able to help.

    If you want it to remain private, you can also contact us via this contact form:
    https://jetpack.me/contact-support/

    Thanks!

    Thread Starter autorun

    (@bacigaloop)

    I couldn’t resolve the problem yet.

    It looks like this: https://i.imgur.com/SJODb1X.png

    It doesn’t throws any error on console but keeps blank.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Your site doesn’t seem to be properly connected to WordPress.com at the moment. Could you go the Jetpack menu in your dashboard, scroll down to the bottom of the page, and click on “Disconnect from WordPress.com”? Once you’ve done so you’ll be able to reconnect to WordPress.com by clicking on the connect button at the top of the page.

    If you experience issues when reconnecting, can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    Thread Starter autorun

    (@bacigaloop)

    After disconnecting Jetpack and trying to connect again, I get this message,

    site_inaccessible
    Detalles del error: The Jetpack server was unable to communicate with your site https://farmaciadelpueblo.com.ar/web [IXR -32300: transport error: http_request_failed Recv failure: Connection reset by peer]

    After several attemps I finally can connect again.

    I’ve already disable iThemes Security to check if it was blocking XMLRPC.

    However when trying connecting to Facebook it keeps showing a blank page without doing anything.

    I’m already connected to Twitter.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I’ve already disable iThemes Security to check if it was blocking XMLRPC.

    You can use both iThemes Security and Jetpack at the same time. iThemes Security includes a setting allowing you to protect XML-RPC without breaking Jetpack.

    However when trying connecting to Facebook it keeps showing a blank page without doing anything.

    Could you follow the steps above to send me more details about your site?

    Thanks!

    Thread Starter autorun

    (@bacigaloop)

    Ready. Thanks for your fast reply.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Can't connect to Facebook: Blank page’ is closed to new replies.