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  • Same problem

    I NEED CONTAC FORM

    Thread Starter Julie Meek

    (@jam0614)

    Just wanted to add, my 2 sites are on 2 different servers. Also, the sites use 2 different themes. I’ve checked the incoming mail directly on the servers to make sure the problem wasn’t with the forward. I’ve also tested using my gmail account. I am stumped. It appears Contact Form 7 is not actually sending the email from the form, even though it says it is. I hope someone has a solution. Otherwise I guess I will have to remove it and find a different plugin. Thanks for any help!

    The green success message and not receiving any error messages is a very clear indication that CF7 is sending the email.
    ?
    So your email is probably being seen as spam somewhere in the email process. This is usually due to email headers (in particular the From email address used) or email content.

    Important to remember there are a lot of places, other than your spam folder, where emails can be trapped as spam.

    See Contact Form 7 Email Issues – this links to a much more comprehensive article which also covers emails being considered spam.

    Thread Starter Julie Meek

    (@jam0614)

    Thanks buzztone! The problem did in fact involve where the email was coming from, as the server was seeing it coming from the email address that was typed in the Contact Form.

    Apparently the problem was that both AOL and Yahoo have started blocking emails that are from AOL or Yahoo addresses but are not coming from their servers. Here’s more info: https://blog.mailchimp.com/aol-changes-dmarc-policy/

    The solution was to create an email address related to my site ([email protected]), and in the Contact Form 7 plugin settings, show the email address I want the mail to forward to in the “TO” field, and show the email address I created for the domain in the “FROM” field and it fixed the problem. I then created a new header Reply-To: [your-email] so that when I receive an email from the contact form, I can just hit reply rather than finding the sender’s email address in the body and copy/pasting.

    I’ve written an article at https://buzztone.com.au/yahoo-dmarc-issue/ to hopefully help others deal with this Yahoo DMARC issue.

    Thread Starter Julie Meek

    (@jam0614)

    Great article buzztone and thanks for sharing it here! Lots of great links on that page too.

Viewing 6 replies - 1 through 6 (of 6 total)
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