Can't add certain images to FooGsllery

Hi,

I am also experiencing a similar issue. I have a site which had images on it (most in a nextgen gallery), i’ve then added foogallery and created a couple of galleries manually. It worked fine at first but now when I try to make amendments, very few of our images can be added and I can’t discern a pattern of what allows me to add an image to a foogallery or not. New images I upload don’t work either.

There are no errors being displayed and there are no JS errors either.

Thanks

hey guys,

FooGallery uses a library called WPThumb under the hood for generating it’s thumbnails : https://github.com/humanmade/WPThumb

BTW – what version of WP are you guys using?

Hi,

Currently on version 3.9.2. I also have the Polaroid plugin for foogallery installed.

We’re on version WPv4.0, FooGallery v.1.1.8.2, and have FooBox Free installed (which works just fine with all our images).

Note that we’re not having any problems with thumbnails—we can’t even get to that point because the plugin doesn’t allow us to add any images we’ve uploaded recently.

Thanks!

Hey, bradvin.

Just checking in to see if anything has come up here. We’re hoping to launch our site next week and one of our first posts was going to make use of your plugin.

Thanks for your help!

Adam

hi Adam

I really hope I can help out. Would it be possible to get access to your site?
Please use our secure form to submit site credentials and I’ll take a look: https://fooplugins.com/support/support-creds-submission/. Please reply here when you’ve done that so I know to look for the credentials.

Thanks, bravdin!

I just sent credentials through. Let me know if you need anything else.

Hi Adam,

I have logged in and can see why it is not working – for some readon, when uploading images to your media library, thumbs are note being generated.

This can be caused by a number of reasons, some including folder permissions or server config. You can see this when adding an image into a post or page, there is not option to select a thumbnail.

FooGallery relies on the thumbs to display in the list when creating a gallery. I am building in a work around for this right now, so that going forward, you will not have this restriction, but I would look into the issue of why your thumbs are not being generated for now

Thanks for figuring it out! We’re moving everything from a .edu server (which has been causing several problems) to a private hosting company, so hopefully that will solve the issue.

BUT, this is what the IT manager for our .edu server had to say:

“As for the thumbs issue I don’t see why it isn’t working. The permissions are set properly per WordPress’ instructions. Since the WP upgrade coincided with the server moved I looked around and found a few scattered instances of WP 4 not generating thumbs properly.”

Any reason to think this is a WP4 issue that we’ll see persist even after we migrate?

Update: I’ve copied our site over to an independent hosting service (HostGator). Our IT guy assured me any legacy permissions wouldn’t be set on the new site and yet the FooGallery problem persists. Could that mean there’s a problem with WP4?

I just remembered that we actually upgraded to WP4 immediately after the original server migration, so perhaps that’s the actual source of the problem…

Thanks!

hey Adam – a way to test if the problem is coming from FooGallery directly, is try deactivating the plugin, and then upload a new image, and see if the thumbs are generated. Let me know how that goes

Thanks. I’ll test right now—can you clarify, though: where will I see if thumbs are generated? Are thumbs just the automatically resized images (small, medium, large) that WordPress allows you to insert into a post?

I figured it out! I had both the FooBox extension AND FooBox stand-alone plugin activated. As soon as I deactivated both, thumbs started working again. Since I still wanted the lightbox feature, I reactivated *only* the extension and everything seems to work now.

Cheers!

Cool Adam – glad you figured it out but please can you clarify for me so I can reproduce and fix it on my side.

Just to be clear, the FooBox stand-alone plugin is the same as the FooBox extension for FooGallery, so when you download and install the extension, it is actually installing the plugin.

Can you get your site to stop generating thumbs again, and what steps did you take to get it into that state.

thansk for your help with this

cheers
Brad

Hey, Brad.

I’m hesitant to try and *reproduce* the problem since I’m almost done cleaning up all the images for which WP didn’t produce thumbs.

But this is basically how things were:

1. I had FooBox installed before FooGallery.
2. I later installed FooGallery.
3. At some point I updated to WP 4.0
4. At some point around that update I also noticed that FooGallery had FooBox listed as an extension. I clicked “activate,” even though I already had FooBox activated from a prior install. (Perhaps that’s what caused the problem?).
5. Around two weeks later we noticed we couldn’t create galleries using images uploaded since the first week of September, per this thread.
6. Today, I deactivated FooBox. As soon as I did so, thumbs started working again.
7. I reactivated FooBox as an extension. Thumbs continued to work.

Does that help enough? Like I said, I’m hesitant to try and reproduce the problem, but if you really need me to, I’ll give it a shot.