• Resolved izzylaif

    (@izzylaif)


    Hi. This is an awesome plugin. However, when the plugin is running, a logged-in admin doesn’t see the upper toolbar on the site (in admin panel it’s ok). Please fix it. I’m on 3.9

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author kevinweber

    (@kevinweber)

    Are you sure that your issue is caused by the plugin? I can’t image why it should cause that error. Such an error is caused by the theme in most cases.

    Please deactivate all other plugins and even change your theme to test if the issue is caused by plugin. Alike, make sure that your admin user has enabled the option to display the toolbar on frontend.

    Best regards,

    Kevin

    Thread Starter izzylaif

    (@izzylaif)

    Yes I’m 100% positive wBounce causes the issue. As soon as I deactivate it, front-page toolbar is back. When the plugin is activated, there is no buttons, but the placeholder is still there (i.e. the header starts some pixels lower then on non-logged user). But only on specific theme.
    My theme is Parament. Could try using that theme? I wish I could help but I don’t know how to debug the issue.
    Thanks.

    Thread Starter izzylaif

    (@izzylaif)

    Just noticed – when the plugin pops up, the toolbar is back while the plugin is onscreen! and gone again as soon as you close the popup

    Plugin Author kevinweber

    (@kevinweber)

    Hi,
    you mean that theme (https://www.ads-software.com/themes/parament), don’t you?
    I installed it on my test site and everything works fine.

    Can you send me your template from the wBounce content box? Have you added any custom CSS?

    Best regards,

    Kevin

    Thread Starter izzylaif

    (@izzylaif)

    Hi!

    Thank you for mentioning that. Turned out I forgot to close one of the div’s.

    Now it works, thanks!! Sorry for bothering you.

    Plugin Author kevinweber

    (@kevinweber)

    Yeah, great that you’ve solved your issue!

    Would be amazing if you give this plugin at least a five-star rating here.

    Best regards,

    Kevin

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Kills upper tool-bar for logged-in user’ is closed to new replies.