Media insert button does not insert any more when jwplayer is running

It works for me in my tests. Is there a way for you to send us a way to replicate the issue on your site?

Hi

the website is on a localhost at the moment

The only way todo that is to put the website in a spoof on a server somewhere and send you ftp and wp-admin logins.

But for that you need to change your host file in order to have access to the website as you need to add the ip address and the server url to that file.

And i need to send you ftp and wp-admin logins for which i need a way to contact you as i cant put these in here.

Thanks.

Hi

Turning on debug mode also throws this in the front end of the website

Strict Standards: Static function AdminState::getID() should not be abstract in /public/wp-content/plugins/jw-player-plugin-for-wordpress/admin/AdminState.php on line 108

Strict Standards: Static function WizardState::getTitle() should not be abstract in /public/wp-content/plugins/jw-player-plugin-for-wordpress/admin/WizardState.php on line 50

I could be caused by a time out since i am on a local host and since wp changed the way of checking for updates since 3.7 i see more messages lately.

Hi

I uploaded the install into a spoof and i cant get the same issue with the media insert. So that must be something on my local host install as it still occurs in there in the same install. Weird i would say.

But the two error messages on the strict standards i have on both installs.

Any suggestion on those?

Thanks

Is there a way you can put this up online somewhere so we can debug it there too?

Hi

You mean the strict errors? i need to have a email address in order to send you wp-admin and ftp details

The media insert issue does not occur on the live server. Only in the ubuntu server local host install.

I have the website up and running in a spoof.

Best regards,

I mean a way to reproduce it. If it only happens locally, I can’t debug that.

Hi

is there a way i can contact you? I can either send you the local host vmware machine and you run it in a vmware player (for which you also need to alter the host file once you know the local ipaddress of the server) or we do a screen share and i show you.

The error notifcation you can see in the website running in a spoof. But for that you have to have access. And i cant put those details in here.

Best regards,

support [at] jwplayer [dot] com

Hello!
I have the same problem here:
After selecting an image, the button “Insert into post” closes the media-manager, but doesn’t add anything to the editor. And the button “Insert with JW Player” (when selecting a video file) does not react in any way.

I’m running the lastest plugin (2.1.14) and WordPress (4.2.2).
Maybe the best way would be a screen share, if you can’t reproduce the problem. Should I get in contact with you through the email you posted in this thread already?

Yes, indeed. That is the best way to reach us.