Can't access Site or log in WordPress after update

Hello, do you have a link to the website in question?

sure:
https://www.superceramic.ca/
https://superceramic.ca/wp-login.php

I think the problem is the link with my database, but cannot find Wp_config php file to check reference with database.

I would post a screenshot bu unable to upload image.
The Database seems hosted by a company named”starfield technology”, link is
https://p3nlmysqladm002.secureserver.net/grid50/6373/index.php?lang=en-iso-8859-1&convcharset=iso-8859-1&collation_connection=utf8_unicode_ci&token=fa4893621d6562754201aab89f0a0d97

thank you for helping

Hello,

Happy to help. Feel free to get in touch via my website at wpcenturion.com. Simply use my contact form and we can get in touch that way. I dont want you to post your login info here so perhaps better via my site if you are happy to do that?

Thanks

John

Hello,

I just received an email that site has been updated to WordPress 3.9.4 and now I can not access my site: https://www.darkmooninthe12house.com

Can anyone help?

Thanks

Brad

@brad ROTE – please start a new thread as per:

https://codex.www.ads-software.com/Forum_Welcome#Where_To_Post

New post form here:

https://www.ads-software.com/support/forum/how-to-and-troubleshooting#postform

And start with these troubleshooting steps:

Try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

If that doesn’t work, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).