Comments Reply Admin Panel not working.

Hi there,
our plugin does not affect the editing of pages and posts nor comments replies, so I think that any issue you may be experiencing is caused by something else. By the way, when I reply to a comment from admin panel I do not even have the visual editor, but just the plain text editor with the quicktags toolbar.

Thank you for responding. I have PageBuilder and TinyMCE Advanced installed on my website as well but the only way to make the Comments section work is to disable Black Studio TinyMCE. Only when I disable that plugin I have access to typing a reply because at that point the visual editor would not be available anymore when this plugin is disabled. You would have to see it to understand. I have a test version of the website so if its possible and you want to investigate then you can.

Thank you.

Sure,
please send your login info using our contact form.

Hello. I haven’t heard any responses from you but I did notice you released a couple HOT fixes and the theme developer did as well but I still had the problem. I have decided to add this css to my theme functions file:

add_filter( ‘wp_default_editor’, create_function(”, ‘return “tinymce”;’) );

This seems to have solved the problem.

Thank you.

Hi there,
I’ve double checked but I did not receive any email from you. By the way I also do not receive notifications of your replies in the support forum, which is very strange, as I receive all the others. You may try to contact us directly via email (our address is in the contact form page too).

Hi there,
I’ve finally got your message and I was able to debug and fix the issue.
The comment reply form should not have had the visual editor applied on it. It was an undesired side effect occurring when both Black Studio TinyMCE Widget and Page Builder were activated.
The new version 2.1.3 of the plugin fixes this so please update.

Thank you for fixing this issue. Good job!