Can't login as admin

Hi Eddy, you can read the following URL if you want to log back in.

In regards to your question

There should be a feature to bypass this by the admin if I’m logging in from my home ip address.

That depends on what feature you have enabled for example under WP Security >> User Login >> Login Lockdown Options you can enable a lock down period…

Let me know if that answers your question.

Kind regards

Hey,

Thanks for the response. I just logged in from my phone which has a different ip
and reset the lock on my other ip address.

I also changed some of the lockdown options as suggested. So thanks!

It’s a great plugin and I hope it does make it harder for hackers to get in. In the last two days I’ve seen someone create an admin user without my consent. So I’m hoping your plugin plugs up whatever hole was allowing this person to do that. It’s very unsettling.

Hi Eddy, I am you solved your issue and you like the plugin ??

If your problem is resolved can you mark this support thread as resolved.

Thank you

Thanks again!

Hi,

I recently updated to the latest version of your plugin.
I tried logging in and accidentally used the wrong user name and password. It locked me out even though I had updated some settings to keep my ip address from being blocked.

So I tried loggin again using a different ip address with the proper user name and password. After submitting the information, I’m just redirected to the login again with no message of any sort.

So now I can’t log into my site at all. Is there a way to bypass this using access to my cpanel or ftp which I do have access to?

What would have changed since your update that would prevent me from logging in with the proper information?

I cleared my cache and used a different browser and still can’t log in with the proper info or different ip.

Any suggestions would be appreciated. Thanks in advance.

Eddy

Hi Eddy, please follow the instructions in reply number 2 above. If you are locked out that means the plugin is doing it’s job.

The changelog for the new version is more about improvements and there is no new features to be exact. To my knowledge nothing in the new version would have locked you out unless of course as you stated you typed in the wrong username and password.

Regards

Thanks! I was able to login. I realized why this happened. I had the plugin set up to automatically lock anyone that used a username that doesn’t exist. But i figured since i whitelisted my ip address it would override that. But apparently not.

Either way, I’m in. thanks again for the speedy response. Hostgator still hadn’t respond yet!

Great service on your end!