• Resolved Menashay

    (@menashay)


    I am using Virtue Theme (V-2.2.5), WordPress (V-4), and Jetpack (V-3.1.1).
    To have a friendly mobile site I have activated the Jetpack mobile theme.

    I use Woocommerce and when I view my eCommerce shop using a desktop the product image gallery opens up in lightbox.
    However, when I view the same product in a mobile phone I get the image link instead of lightbox.
    I have already attempted to use Jetpack carousel, Woocommerce lightbox, checked/changed the Virtue theme specific settings but still getting the same result, mobile phone does not use lightbox.
    Example: https://customiseit.com.au/product/fitness-monitor/
    then click on the product image gallery.
    What am I missing?

    https://www.ads-software.com/plugins/jetpack/

Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    The lightbox effect is added by your theme, so every time you switch themes (like when switching to a Mobile Theme like Jetpack’s for example), all that is specific to your theme stops being loaded on the page.

    I would suggest contacting the theme authors, and asking them if they’ve release a plugin version of their lightbox. If the lightbox was managed by a plugin, it would be applied to your images regardless of theme you use.

    I hope this helps.

Viewing 1 replies (of 1 total)
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