Issues with screen reader when setting up Downloadable Products

  • I have been setting up an e-commerce system using WP e-commerce, but have ran in to an issue. We plan on selling digital products, but both me and my co-developer are blind. When visitting the section to browse for an upload a file, I am able to choose a file, but I can not find any sort of save button using my screen reader. Does anyone have any sort of work-around I can use or can this be fixed in a future update?

    https://www.ads-software.com/plugins/wp-e-commerce/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Edward

    (@edwardinstinct)

    All you should need to do is Publish or Update the product.

    Hope this helps

    Regards
    Edward

    Thread Starter liamerven85

    (@liamerven85)

    The steps I take are as follows.

    1. under product delivery I change to the download section.
    2. I press the browse button and choose a file.
    3. If I click update the file does not appear to be added. Is there another step I may be missing that possibly the screen reader isn’t informing me of?

    Edward

    (@edwardinstinct)

    Steps I take.

    1. click download tab.
    2. click either “add existing files” or “upload new files”. For this I am clicking “upload new files”. A window will open to select your file to be uploaded.
    4. Click “Publish” / “Update”

    I don’t see a “browse” button.

    Regards
    Edward

    Thread Starter liamerven85

    (@liamerven85)

    I wonder if maybe the browse button isn’t shown on screen but is an object tied to that upload option? Is there any sort of way to debug to make sure a file is actually being uploaded? I’m starting to wonder if there’s something keeping files from going up to the server.

    Edward

    (@edwardinstinct)

    I would like to take a look at your install.

    Can you please visit the following page and submit the form with all information.

    https://getshopped.org/resources/premium-support/courtesy-support/

    This will allow you to provide your admin information securely.

    Regards
    Edward

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Issues with screen reader when setting up Downloadable Products’ is closed to new replies.