API Key

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  • Plugin Author Rocco Tripaldi

    (@roccotripaldi)

    Hello,

    Getting an API key should be instantaneous. If you did not get one, perhaps your site is having trouble connecting to our API.

    What is your site’s address?
    What do you see on the BruteProtect configuration page in your WordPress dashboard?

    If possible, click the debug link at the bottom of the configuration page, and click the “Send Report..” button.

    Let me know when you send it.

    Thanks!

    Thread Starter eldssg

    (@eldssg)

    Hi,

    Site address: https://www.eldssg.co.uk
    Just sent the Debug report.
    On the dashboard it says “BruteProtect is almost ready. You must enter your BruteProtect API key for it to work. Obtain a key for free.”
    when I go to API & Privacy Setting the API key box is empty but under it says “Remove API Key”

    Plugin Author Rocco Tripaldi

    (@roccotripaldi)

    I’ve reviewed the debug report, and it appears your site is having trouble connecting to our API.

    SSL certificate problem, verify that the CA cert is OK. Details:
    error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed

    Can you run that error message by your hosting provider / server administrator, and see if they have any insight why curl requests to your site would cause this error.

    Let me know what you find.

    Thanks, and sorry for any inconvenience.

Viewing 3 replies - 1 through 3 (of 3 total)
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