Doesn't work

  • Resolved valgosais

    (@valgosais)


    10 years, 1 month ago

    I have this problem:

    My post has a featured image. But through css I hide it for some specific post categories.
    When I share these posts I expect the plugin to work (in general setting I put the www. address of my picture that should show, and i see it in preview.

    In my facebook post, i dont see the picture.

    What should i do?

    https://www.ads-software.com/plugins/facebook-thumb-fixer/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Michael Ott

    (@mikeyott)

    It generally helps if I can see the URL of site in question ??

    Thread Starter valgosais

    (@valgosais)

    here you go, thank you

    I have the problem under blog section, and to share those post that have the featured image but is is hidden by css.

    Andrea

    Thread Starter valgosais

    (@valgosais)

    I’m terrybly sorry

    this is my web site https://www.edelweiss-valdidentro.com

    I have the problem under blog section, and to share those post that have the featured image but is is hidden by css.

    Thanks

    Plugin Author Michael Ott

    (@mikeyott)

    Hi valgosais,

    It appears you aren’t using my plug-in. There’ snot really much I can do to help here I’m sorry.

    Thread Starter valgosais

    (@valgosais)

    Yes, true, because of some attemps, i momentarely deactivated it.

    I will activate it now. If you can still help me please?

    Thread Starter valgosais

    (@valgosais)

    Done, reactivated it with all the settings. I’m terribly sorry.
    thankyou very much Micheal, if you can have a look.

    Andrea

    Plugin Author Michael Ott

    (@mikeyott)

    So it turns out there isn’t anything wrong with my plug-in.

    I’m not sure if you tried the Facebook Debugger tool, but I just used it and everything is good. Here’s a screenshot: https://imgur.com/JAYmBaZ

    My plug-in help topics (Settings -> Facebook Thumb Fixer) has a section called “Occasionally it doesn’t work. What’s going on?” where this is explained with very simple instructions.

    The reason this happens is because the first time your web page is shared on Facebook, they cache the open graph information as it was then. So the next time it is shared they retrieve the cached information. Using the Facebook Debugger tool forces the page open graph information to get re-indexed.

    Something else worth mentioning is your homepage default thumbnail is way below the dimensions that Facebook recommends (1200×630 or 600×315): https://developers.facebook.com/docs/sharing/best-practices. This just means if your homepage is shared on Facebook it will only use small thumbnail instead of a full bleed image.

    Have fun.

    Thread Starter valgosais

    (@valgosais)

    Wow!! You are the best indeed!

    Thankyou so much for your help, now it works sweet! ??

    Andrea

    Plugin Author Michael Ott

    (@mikeyott)

    No problem.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Doesn't work’ is closed to new replies.