Worked Until….

I see you’re using the woothemes Stripe plugin. I also noticed the ssl certificate is still throwing a security error. You’re host is going to have to fix that. If you decide to reinstall this plugin, to process live transactions you’ll need a valid ssl certificate, it should be the same for any Stripe plugin.

Thanks,
Stephen

Each time I try to use the TEST Checkout feature of Stripe with my WooCommerce Plug-In I keep getting this error upon Checkout:

“Error: Failed to process the order, please try again later.”

The Error log (located in the back in of Stripe) reads: “You passed an empty string for “card”. You should remove “card” from your request or supply a new empty value.”.

So I wrote to Stripe, this was their response to me:

***************** FROM STRIPE *******************
“This error, “You passed an empty string for “card”. You should remove “card” from your request or supply a new empty value.” is being passed to us directly from WooCommerce, ?and you’ll want to get in touch with their team to see what’s preventing the card details from being passed through to the Stripe API.

Essentially, you’ll need to specify a card token where there’s an empty string. The card token is what is received when you’re using Stripe.js or Stripe Checkout from the front-end (you can share this note with WooCommerce when getting in touch with them!).

I’m sorry I can’t be of more help here, though it sounds like the WooCommerce team should be able to help put the finishing touches on your site! Please get back in touch if there’s anything else I can do to help.

************* END STRIPE ***************

I tried your newest version, and even the older version and both gave me the same error.
Can you please tell me how I can make Stripe work with my Woo Commerce?

Thank you,

This bug keeps appearing and it’s pretty sporadic, I think it has to do with the woocommerce settings. Do you have Terms & Conditions enabled, forced secure checkout, anything that isn’t default? And what process are you using to order? Are you logged in, are you creating an account at checkout, are you shipping to a different address, adding a coupon, etc. And Is it a simple product, variable, subscription or something else? Does it work with any order, and if so, what’s the difference?

Thanks,
Stephen

This bug keeps appearing and it’s pretty sporadic, I think it has to do with the woocommerce settings. Do you have Terms & Conditions enabled,

Yes, and I have a Terms & Conditions Page.

forced secure checkout,

No, because I’m still waiting for Hostgator to apply my SSL. (is that the problem?)

anything that isn’t default?

Not sure what isn’t default? I don’t have any extra coding if that’s what you mean?

And what process are you using to order? Are you logged in, are you creating an account at checkout,

Yes, log gin in under a new account I created with a different email address than mine.

are you shipping to a different address,

Same address for Shipping as Billing

adding a coupon

No coupon (although the option is checked in the back in case they had one)

And Is it a simple product, variable, subscription or something else?

I have tried with Simple, Virtual Product and also a separate order with Virtual Variable.
Same error for both orders.

Does it work with any order, and if so, what’s the difference?

Doesn’t seem to.