Website totally stops loading (everything) after installing plugin

  • Resolved prasannjeet

    (@prasannjeet)


    10 years ago

    Hey there,
    Thanks for the great plugin. I’ve been using it for a while now. Few days ago I migrated my website to a cloud server. Later I find out that after mashshare is installed, the website just ‘keeps on’ loading till infinity and literally nothing appears on the screen! (My chrome browser consistently says ‘waiting for the website..’ Even the admin panel doesn’t open after that. I manually had to delete the folder (or rename it) to open the website again. I tried it couple of times. I tried all the basic things like deactivating all the plugins (including hello dolly!) and then checking, same problem. I even had a live chat with the support and they kind of checked everything with this plugin, but couldn’t find any problem. I was given the error log which I will add below, maybe that can help finding any problem with the plugin (if any). Thanks for all the help! 

    [Sun Nov 16 05:12:01 2014] [error] [client 94.236.7.190] PHP Warning:  include(/var/www/vhost/viraltonight.us/public_html/wp-content/plugins/mashsharer/includes/debug/browsers/WPFirePHP.class.php): failed to open stream: No such file or directory in /var/www/vhost/viraltonight.us/public_html/wp-content/plugins/mashsharer/includes/debug/classes/MashDebug.class.php on line 232, referer: https://viraltonight.us/wp-admin/plugins.php
[Sun Nov 16 05:12:01 2014] [error] [client 94.236.7.190] PHP Warning:  include(): Failed opening '/var/www/vhost/viraltonight.us/public_html/wp-content/plugins/mashsharer/includes/debug/browsers/WPFirePHP.class.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/vhost/viraltonight.us/public_html/wp-content/plugins/mashsharer/includes/debug/classes/MashDebug.class.php on line 232, referer: https://viraltonight.us/wp-admin/plugins.php
[Sun Nov 16 05:12:01 2014] [error] [client 94.236.7.190] PHP Fatal error:  Class 'WPFirePHP' not found in /var/www/vhost/viraltonight.us/public_html/wp-content/plugins/mashsharer/includes/debug/classes/MashDebug.class.php on line 233, referer: https://viraltonight.us/wp-admin/plugins.php

    PS: My website is stored at /var/www/vhost/viraltonight.us/public_html/

    https://www.ads-software.com/plugins/mashsharer/

Viewing 3 replies - 1 through 3 (of 3 total)

  • make sure that file is existing /var/www/vhost/viraltonight.us/public_html/wp-content/plugins/mashsharer/includes/debug/classes/MashDebug.class.php

    and check if the file permissions are 644 and folder permission are 755

    If that does not work go to mashshare.php and comment on line 166 and 167

    //require_once MASHSB_PLUGIN_DIR . 'includes/debug/classes/MashDebug.interface.php';
//require_once MASHSB_PLUGIN_DIR . 'includes/debug/classes/MashDebug.class.php';

    Hello Rene. I have the same problem like prasannjeet, but my is a bit strange.
    Your solution doesn’t helped so I first deactived the plugin but there was still the same problem. Then I deleted the whole plugin but now I STILL have this error message!

    I am totally confused now. I would love to get a hint to resolve this problem.

    BTW: The problem came with the transfer to a new webserver.

    Update: Problem solved!

    Thanks for your feedback. Can you tell us what was the problem?

Viewing 3 replies - 1 through 3 (of 3 total)
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