Warning: 1000 emails have just been sent by *user*

  • Resolved WordPressNewbie82

    (@wordpressnewbie82)


    10 years, 3 months ago

    it seems Jetpack has a lack in it plugin?

    The *user* account has just finished sending 1000 emails.
    There could be a spammer, the account could be compromised, or just sending more emails than usual.

    After some processing of the /etc/virtual/usage/user.bytes file, it was found that the highest sender was [email protected], at 1091 emails.

    The most common path that the messages were sent from is /home/user/domains/mywebsite.com/public_html/wp-content/plugins/jetpack/_inc/jetpack-icons, at 994 emails (99%).
    The path value may only be of use if it’s pointing to that of a User’s home directory.
    If the path is a system path, it likely means the email was sent through smtp rather than using a script.

    This warning was generated because the 1000 email threshold was hit.

    https://www.ads-software.com/plugins/jetpack/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could these emails be related to your error log?

    If so, could you try to make the following changes to Jetpack, and let me know if it helps?
    https://github.com/Automattic/jetpack/commit/8844adfa629efce76b3cf98c8d25a96be38d6c46

    Thanks!

    Thread Starter WordPressNewbie82

    (@wordpressnewbie82)

    Hi Jeremy,

    Thanks for your quick responce on this.

    Unfortunately im just a user and no CSS expert so not sure what to do.
    Can’t this be fixed/updated in a new version???

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Can’t this be fixed/updated in a new version???

    It wil be included in the next Jetpack releasel, but it’d be great if you could test things out on your site today, so we can be sure the problem is linked to that change.

    Could you try to deactivate and delete the Jetpack plugin, and upload and install this development version instead?
    https://github.com/Automattic/jetpack/archive/master.zip

    Thanks!

    Thread Starter WordPressNewbie82

    (@wordpressnewbie82)

    Hi Jeremy,

    I can probably do this in a few hours.
    After I done this how should you know this fixed it?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    After I done this how should you know this fixed it?

    I assume you’ve received the email warnings from your hosting provider, is that correct? If so, I’d suggest asking them if things have changed once you’ve made the change.

    Thread Starter WordPressNewbie82

    (@wordpressnewbie82)

    Well I called them this morning and they sugested I disable the plugin and contact Jetpack plugin support…..

    So I guess we can only find out by enabling the plugin and pray?

    Any testing you can do from your side?

    Thnx!

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    So I guess we can only find out by enabling the plugin and pray?

    Without knowing more about your issue, yes I’m afraid that’s the only way.

    You could also get back to them and ask them for more details about the emails. Are these emails triggered by errors on your site? If so, then the development version of Jetpack will fix the issue.

    Any testing you can do from your side?

    I didn’t receive such a warning from any of my hosting providers, so I’m afraid I can’t really test things on my end.

    Let me know how it goes.

    Thread Starter WordPressNewbie82

    (@wordpressnewbie82)

    Hi Jeremy,

    Today I had another message from my provider.
    So I also removed Jetpack from the server.

    I now installed the new one you gave me so will see……

    Do you have skype than I can show you the email content this email doesn’t look to good ??

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Do you have skype than I can show you the email content this email doesn’t look to good ??

    I don’t have Skype, but you can contact me via this contact form and mention this thread, I’ll take a look:
    https://jetpack.me/contact-support/

    Thanks.

    Thread Starter WordPressNewbie82

    (@wordpressnewbie82)

    I just sent it please have a look thanks!

Viewing 10 replies - 1 through 10 (of 10 total)
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