Moderating Registration error

  • Resolved allcore

    (@allcore)


    9 years, 11 months ago

    I want to be notified by email when someone registers however I do not want to have to approve each registration to activate their account so I have Moderating Registration turned OFF. The problem is that it is not working. When someone registers, I get an email to activate their account, so they can not log in until I activate it and I do not want that. I want them to be able to log in right after they register and just be notified of a new registration. Is there something I can do to fix this?

    https://www.ads-software.com/plugins/wp-members/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Chad Butler

    (@cbutlerjr)

    If you have not enabled moderated registration (as you indicated), you do not need to activate users. Turning it off turns it off.

    The default admin notification email that you are using contains wording that the user is “pending”. Just change the email content for the admin notification email in the plugin’s emails tab.

    Thread Starter allcore

    (@allcore)

    Hi Chad,

    Thank you for getting back to me.
    Unfortunately that is not the case here. Once someone registers they are not able to login unless I activate the account first. I have not enabled Moderated Registration, it is turned “OFF” and after a user registers they are not able to login until I activate their account which is not practical for the site as they get frustrated and leave the site and purchase their products elsewhere. Once they register the screen redirects to a confirmation of registration then once they try to login they get an error message that user doesn’t exist. However when I first created the site on my testing environment it was working 100% correctly. I am not sure what could cause it to have this error since going live?

    Plugin Author Chad Butler

    (@cbutlerjr)

    One thing that seems to be coming up is people installing a plugin such as SI CAPTCHA or CAPTCHA (by bestwebsoft). Both of these allow you to apply a CAPTCHA to the wp-login.php (and it is enabled by default). However, they add a third element to the WP authentication process, thereby causing the WP-Members front end login to fail (since the third element, the CAPTCHA, is not included to authenticate). If you are using one of those, you need to turn off the login captcha.

Viewing 3 replies - 1 through 3 (of 3 total)
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