• Resolved tjb1mind

    (@tjb1mind)


    Hi, Ive searched the forum and tried what I can.

    When going to the login screen below, I just get a blank screen.
    thelearningcoachonline.com/wp-login.php

    My site is working fine
    thelearningcoachonline.com

    Scary, please help
    Thanks

Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter tjb1mind

    (@tjb1mind)

    What Ive tried,
    -From cPanel i renamed the entire plugins folder to disable all plugins
    no effect
    -From cPanel i renamed each recently installed plugin to disable it, no effect of course
    -I downloaded a fresh version of wordpress and replaced the wp-login.php
    no effect

    Pleeeease help
    Scared

    Hello all those things I would have done also. Here are a couple more.

    1. Check memory_limit and session_save_path make sure those are correct in your php.ini.
    2. Make sure your .htaccess file is correct with just default rewrites.
    3. Try to disable the theme with 2014/2015 see if that works.
    4. If all else fails turn on wp_degub and let us know what that says.

    Let me know!

    *wp_debug

    Thread Starter tjb1mind

    (@tjb1mind)

    Thank you so much for responding !!

    I tried adding the line
    define(‘WP_DEBUG’, true);
    to the wp-config.php

    I googled how to turn on debug : )
    My skills are limited

    How can i find out what wp_debug says, need instruction on that
    Thanks

    Thread Starter tjb1mind

    (@tjb1mind)

    I dont have the skills to do your other suggestions
    1. Check memory_limit and session_save_path make sure those are correct in your php.ini.
    2. Make sure your .htaccess file is correct with just default rewrites.
    3. Try to disable the theme with 2014/2015 see if that works.

    Thanks

    It should display content/errors on your website.

    Make sure to backup your site and database. If you have a local backup that you know is working, you could restore that to the server.

    Thread Starter tjb1mind

    (@tjb1mind)

    Hi, thanks for helping but I have no idea how to use your suggestions.

    i would love to send you the debug logs but I have no idea how to make the debug logs appear or where to see the logs etc.

    In laymans terms how do I get the debug logs working so I can show you. ?
    Thanks

    Thread Starter tjb1mind

    (@tjb1mind)

    I have access to cPanel and I know how to navigate around but thats the limit of my knowledge.

    Thread Starter tjb1mind

    (@tjb1mind)

    heeelp

    The debug logs should show on your website.

    Should look something like this and what you see along the top of your webpage. Since I do not have access it is tough to show/explain how to do this but here is what I would do.

    1. Change theme

    2. edit your .htaccess file:

    Make sure you copy the correct set of code, for your .htaccess file.

    3. Making changes to your wp-config.php or php.ini file (i do the php.ini file personally):

    (change memory_limit to 128 MB)

    I hope this helps with me having access is it difficult to see what the issue is or access to the logs.

    The debug logs should show on your website.
    https://dobsondev.com/wp-content/uploads/2014/08/WP-DEBUG-True.png

    Should look something like this and what you see along the top of your webpage. Since I do not have access it is tough to show/explain how to do this but here is what I would do.

    1. Change theme
    https://www.inmotionhosting.com/support/edu/wordpress/change-theme-in-db
    2. edit your .htaccess file:
    https://support.hostgator.com/articles/specialized-help/technical/apache-htaccess/how-to-edit-your-htaccess-file
    Make sure you copy the correct set of code, for your .htaccess file.

    3. Making changes to your wp-config.php or php.ini file (i do the php.ini file personally):

    https://documentation.cpanel.net/display/CKB/How+to+Edit+Your+php.ini+File

    https://codex.www.ads-software.com/Editing_wp-config.php(change memory_limit to 128 MB)

    I hope this helps with me having access is it difficult to see what the issue is or access to the logs.

    Thread Starter tjb1mind

    (@tjb1mind)

    I saw the debug logs message at the top after trying to access
    https://thelearningcoachonline.com/wp-admin/

    It said “W3 total cache” was having some kind of issue, either reinstall it or remove advanced-cache.php, then again similar, “W3 total cache” was having some kind of issue, either reinstall it or remove db.php
    (My words but this is pretty much what it said.

    I have already deleted W3 total cache from cPanel / file manager.
    And I deleted the 2 above files as well.

    Now there is no logs error message showing.
    Obviously “W3 total cache” crashed my login panel so Im gonna look at forum messages specific to that and see how I go, I appreciate your effort, I’ll let you know how it goes in a minute.

    It is a blank screen for me and not showing any errors ??

    If it is W3 Total Cache it can input a .htaccess rewrite and that is what I would be looking at now.

    Rename the current .htaccess file to .htaccess.old, create a new .htaccess file and copy/pasta the default .htaccess file into there.

    Let me know.

    Thread Starter tjb1mind

    (@tjb1mind)

    I also had a corrupted theme, almost solved now, thanks
    This also helped me for others info
    https://journalxtra.com/wordpress/uninstall-w3-total-cache-proper/

Viewing 14 replies - 1 through 14 (of 14 total)
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