Update to 4.1 Crashed My Site

  • Everything was previously working fine. I updated to 4.1 and now I get the error message below when I try to enter the site…same message is received, whether trying to do so from the dashboard or as a visitor (i.e. not logged in). I have a second site (on the same server) that I have not updated and it is still working perfectly. Please help!

    Tommy

    Here’s the error message:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

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  • Thread Starter twbeeson

    (@twbeeson)

    I got no response here which is more than a little disappointing, but I figured it out myself. This is for anyone else who might experience the same problem.
    I contacted my ISP provider’s support team who took a look at the problem and determined that the problem was in my plug-ins. They couldn’t determine which one, but if all were disabled, the site ran fine. I disabled them all and then turned them all back on, one-at-a-time.

    Turns out NextGEN Gallery is the culprit. With it disabled, all is fine…except none of my pictures or galleries show up anymore.

    I’m not yet calling this “resolved” in hopes that someone can tell me why NextGEN is incompatible with WordPress 4.1. and what can be done to fix the problem.

    Try posting here,
    https://www.ads-software.com/support/plugin/nextgen-gallery

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