• Resolved RedTravelMaster

    (@redtravelmaster)


    I just tried uploading new images into NexGen, but discovered the uploader function is not working. I am able to create new galleries, but cannot upload into either newly created galleries or existing ones that have worked in the past. This is the first time I’ve tried to upload since migrating to WordPress 4.1 and NexGen Version 2.0.66.37.

    Would appreciate any assistance.

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @redtravelmaster – This is usually due to a conflict with another active plugin as we have no specific issues noted for WordPress 4.1 and NextGEN Gallery 2.0.66.37 as far as the functionality involved with uploading images.

    Thanks!

    – Cais.

    Same here. Deactivating all other plugins did not fix it.

    Same here. I already tried deactivating all other plugins, even NextGEN itself, but still I get “HTTP error” for every file I want to upload.

    In one post you wrote something about “clearing the cache”; as a beginner may I ask how this is done?

    Thanks in advance for your help.

    Hi,
    I’ve been searching all the net since yesterday for solution on the same problem and there is no working solution. Blaming other plugins won’t help.

    Based on my today’s tests I bet the reason is very simple (at least in my case). Just have a look at NGG requirements NGG requirements

    My case is here: At least 128MB memory allowed (250MB is ideal)

    My production server has 96MB and I copied all site to another server with 256MB memory. Everything is working now!

    My production server is on shared hosting and 96MB is max with my current price plan. If I want more I have to pay additional fee.

    So my question to developers is: How much memory do I really need for NGG to work correctly?
    Or maybe better: How much memory do I need on the top off all the rest?

    Plugin Contributor photocrati

    (@photocrati)

    @ben Berger & @marksplatz & @tom – Please start your own topics so you can get help with your specific issue on your specific site.

    Thanks!

    – Cais.

    See https://codex.www.ads-software.com/Forum_Welcome#Where_To_Post

    Really?

    I thought posting here is better because I give solution for the problem asked here..

    @tom

    So my question to developers is: How much memory do I really need for NGG to work correctly?
    Or maybe better: How much memory do I need on the top off all the rest?

    If you’d like a reply to your question, please start your own. It’s very confusing to have more than one conversation in the same thread and your site is not identical to the OP’s.

    I don’t think so, because I gave possible solution and it is very important to have it in the same place where problem’s been described.

    But you are right my post consists of two parts so I’ve created another topic with my question ??

    Plugin Contributor photocrati

    (@photocrati)

    @wpyogi & @tom – Thanks ??

    – Cais.

    Thread Starter RedTravelMaster

    (@redtravelmaster)

    Thanks for the feedback everyone. After some extensive troubleshooting I believe I identified the cause as excessive file size of the images. I just moved up from a 6.1MP Nikon D50 to a 24MP Nikon D7100. File sizes for the older camera were averging 2MB, but file size for my new toy is averaging 11MB. Apparently this larger file size chokes the upload function.

    I did discover that I could do a work-around by manually uploading these large images directory into the gallery file directory via FTP, then coming back into WP and performing a “scan for new images.” However, loading time to display the full size images is pretty slow, again probably due to the large size.

    Plugin Contributor photocrati

    (@photocrati)

    @redtravelmaster – Thanks for the follow-up … and I suspect you are absolutely correct with the file size being the issue especially with load times.

    Well done finding a work-around to upload via FTP and scanning for new images in the gallery folder!

    – Cais.

    I was able to upload images fine yesterday using the Free version of NextGen Gallery. I just upgraded to the NextGen Plus today and then it failed to upload images.
    After reading these posts…
    I deactivated a few plug ins, then deactivated and reactivated NextGen Plus and now uploads are working with no problem.

    Not sure the issue, but it works now.

    @hwasabi
    Observe sequence…

    1. Free version works
    2. Premium version does not work (possible reason: more functions -> more memory required)
    3. Deactivating some plugins frees some memory so NGG is able to work again

    Have you reactivated plugins you deactivated before?

    Plugin Contributor photocrati

    (@photocrati)

    @hwasabi – Please use your member’s area at https://nextgen-gallery.com/ to access our support team directly with any question or concerns for NextGEN Plus.

    These forums are only for the support of plugins hosted in the WordPress Plugins repository.

    Thanks!

    – Cais.

    @photocrati
    i will open a new topic for my needs.

    Thanks
    Ben

Viewing 15 replies - 1 through 15 (of 18 total)
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