Upload issues

@heartofkronos – When you deactivated all of your plugins it should include NextGEN Gallery so you can ensure when you clear your caches (and any artifacts that may be left on your server if you are using a caching plugin) that all is “clean” before reactivating NextGEN Gallery only.

You could also try using the Reset Option under Gallery > Other Options, and then clearing the image cache under Gallery > Other Options > Miscellaneous afterward.

Thanks!

– Cais.

Unfortunately, I’m not caching anything. I did try the reset option and clearing the image cache, but that did not resolve the issue.

@heartofkronos
Have you seen NGG requirements especially about memory limit?
PHP memory_limit should be at least 128MB and 256MB the best. What is yours?

@tom
Not really sure where to find that, but I had already resized the images I was uploading. Tried to upload four images that summed to approximately 400 kb and it hasn’t worked regardless of what I do.

You can find it using phpinfo() function but to do it you have to create a file called i.e. a.php with a content

<?php phpinfo();?>

and place it in the root of your website. Then you have to call it

https://www.yourwebsite.com/a.php

Alternatively you can install Server IP & Memory Usage Display plugin and this will show some parameters on the very bottom of your Dashboard (memory consumption as well)

Thanks @tom.

@heartofkronos – Also ensure your file and folder permissions are being correctly inherited from the /wp-content/ folder for your galleries as well.

– Cais.

I am not really familiar with PHP as a language as I just started learning it. Using that plugin informed me that my memory limit is at 120 MB. Would an 8MB difference really cause that issue?

As far as the folder, it is set to store to wp-content/gallery/ folder.

In my understanding, it is not a matter of limit you have set but the “space left”.

In my case, where I have 96MB available and 63MB used, 33MB left is not enough to handle NGG. With the same installation copied over to another server with 256MB available, there is no issue at all.

Since the last update of nextgen galllery with WP4.1 I do have a upload isssue with permissions.
I am uploading as an administrator.
The rights of wp-content/ en wp-content/gallery are set to 755
The owner rights of the mentioned directories are correct
The PHP memory is at 512M
The WPcache is OFF
I do can upload an image in the desired gallery,but after the upload has been completed, Nextgen says that I don’t have the permission to upload and have to verify my rights and whether I am an administrator.
Lots of hours I wasted on this issue and could not find a solution, even at the internet.
How to solve this issue ?

As far as I am aware it doesn’t matter if you are an administrator of your website or even entire server. What matters is on what user (and its privileges) your Apache server and PHP run.

Hello Tom, I do compy the requirement php 5.4 mysql 5.5 512M and on my resellerserver I have 59 hostings with some the same combination of wp4.1 and latest nextgen gallery and working.
Disabling all plugins didn’t work either.
So that’s why I am puzzling.

Alright… Back again. Had trouble locating the files to adjust the memory limit. Found a plugin that did it for me. Pushed the limit to 256 MB and it still isn’t uploading anything. Even tried bumping it up to 512 MB. Nothing.

@webitman
You sound great and I can see what you can either.. nobody really knows where the problem is rooted. For me it was memory limit.. or maybe something I do not realize? Difference in memory limit is obvious but maybe there are any other differences in settings.. who knows? I am on shared hosting so I have no idea what happens inside ??

@heartofkronos
What plugin have you used? If you are on shared hosting, it is very unlikely you can modify PHP memory_limit. It is out of your rich in php.ini file you cannot touch at all. Additionally in most cases, all the server setup prevents you from changing PHP settings via .htaccess as well.
I am very curious abut that plugin. It would make my life easier on shared hosting. Let me know please.

@webitman – It may be best to start your own topic.

@tom & @heartofkronos – I have seen some plugins able to “change” these settings but it is best to work with your web host to ensure those settings are actually being honored on your server … not simply only being reported as what you expect.

– Cais.

@cais – Why do you say that ? It seems to me it’s not off topic.
Don’t you have the answer in this topic, but only when I have my own topic ? ??