After Colorway update lost all on homepage (theme options, style css, pictures)

Hi,
Please email us at [email protected].

I asked the support of my hosting company to restore the website form a couple of days ago… But I think it is very strange that after a theme update the theme options – pictures, logo, text & style css, is gone.

I had the exact same problem! After updating, any changes I had made in the ‘colorway options’ including all custom css, feature image, logo etc disappeared. Luckily I had backed it up before updating and now have my old site back, but would like to upgrade without this problem.

Hi Mgee and Stokmans,

if you have updated version of this theme then delete the theme and install the fresh copy.
This may resolve your problem, if not please let me know.

hello from spain

i do this
delete themes
and install fresh copy
all data come back

but i lost all my SEO optimation …this is more worse as the content

Well, speaking for myself, like I stated a week ago the support of my hosting company to restore the website and I haven’t done the update. And I probably will not. I am looking into another theme.

thanks for answering. I see that not all themes are very well supported, and I think questions about this theme do get answered bij theme authors.

Sandra

Deleting the theme and installing a fresh copy did not work! If anything it has a worse affect then before losing everything except images and content.

Hi

I have the same problem.
I was lucky to have a not too old back up.

This problem means that I stopped recommending my costumers this template.

same problem.
I cannot recommend this them

Hi,
Sorry for your inconvenience.
Can you provide older colorway version you have.
and mail us at [email protected].