• Resolved llin246

    (@llin246)


    Hi,

    I downloaded the updated v1.1 and there were no installation issues, but my FAQ page doesn’t show up as an accordion – it’s just a list of questions and answers.

    I changed the theme in the duoFAQ settings, but this did not change anything.

    Interestingly, I had an accordion set up through Unyson that ended up changing color because I changed the duoFAQ settings.

    Is duoFAQ supposed to show an accordion?

    Thanks

    https://www.ads-software.com/plugins/duofaq-responsive-flat-simple-faq/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author DuoGeek

    (@duogeek)

    Hello llin246

    Please deactivate all plugins but duoFAQ and check if the accordion works. If not, please send a link of the page where you set the accordion.

    Additional question, you have added category and assigned category to the questions?

    Thread Starter llin246

    (@llin246)

    Deactivating all but duoFAQ does not work.

    I have 1 category and 3 questions in that category.

    I cannot provide a link because it is a local copy of WordPress (testing out WordPress before deploying to a server) but here are screenshots of the two pages.
    https://imgur.com/jZsQcqK,UHfUIwL

    Please let me know if I can do anything else to help

    Thank you

    Plugin Author DuoGeek

    (@duogeek)

    Thank you llin246. We found the issue. In our previous release, we made a spelling mistake. We have updated the plugin. You can check now.

    Thread Starter llin246

    (@llin246)

    Installed the update; it works now. Thank you!

    Plugin Author DuoGeek

    (@duogeek)

    Thank you for confirming. Closing the ticket.

    Hi there, I’m having the same issue but it looks like I do have the latest version so not sure what to do to fix it.

    Plugin Author DuoGeek

    (@duogeek)

    Hello lifetreecreative

    Will you please create a support ticket in here?
    https://duogeek.com/support/forum/duogeek-products/

    This way our developer can communicate with you.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Accordion Layout?’ is closed to new replies.