How does Jetpack collect site stats?

  • Resolved The Barefoot Bookworm

    (@the-barefoot-bookworm)


    9 years, 9 months ago

    I have a site that gets around 10-40 visitors a day according to Jetpack but 150-500 visitors a day according the AWStats logs provided by my web host (not counting robots).

    Since this a significant disparity, I’m curious as to how Jetpack collects site stats and what might cause them to be different from stats collected by other services and (if possible) which of the two I should consider more reliable.

    https://www.ads-software.com/plugins/jetpack/

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  • Plugin Contributor Adam Heckler

    (@adamkheckler)

    All stats tracking plugins collect and report information differently.

    For example, Jetpack’s stats do not include visits from logged-in users by default. Many people find this useful, since recording your own visits may artificially inflate your stats. That might be one explanation for the variance between your other tracking plugins and Jetpack.

    Jetpack also does not report visits in real-time. There is a bit of a lag between when visits occur and when they are reported in your stats. Additionally, there are certain search engine robots and spiders that Jetpack doesn’t count, and referrers that are considered to be spam by Akismet will not be reported either.

    Since all stats plugins use different tracking methods, they will rarely (if ever) be perfectly sync in what they report.

    So if you want to use another analytics service that gives you different features, you certainly can! Jetpack’s stats module should work just fine alongside AWStats and other such plugins.

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