• I have been using wordpress for almost three months with no problems, but after publishing a post on Friday night I am now getting an error when I try to access the blog or the admin

    The e-mail could not be sent.
    Possible reason: your host may have disabled the mail() function…

    I’ve had a look around the wordpress forums and done a general search and people seem to get this error when they are trying to send an email through the server e.g. password retrieval, however this does not seem to fit with my situation because I am just trying to access the home page. https://www.darktea.co.uk/blog

    I have previously received emails from the site with no problems.

    From what I’ve read I think I need to change something in the database tables, but I don’t know what. It would be great if someone knows how to resolve this and can provide me with some guidance.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter akg

    (@akg)

    I have just heard from my host that the mail() function is enabled so that is not the problem.

    Does anyone have any other ideas?

    Thread Starter akg

    (@akg)

    I’ve just been looking round to see if I can resolve this myself, but I still can’t find anyone who is getting this error message without requesting an email to be sent first.

    Anyway, when looking around, I remembered that I wrote this post in Windows Live Writer and posted it to wordpress as a draft. I then did a final check and edit before publishing as normal through the admin pages. The post published fine straight away, but the next time I tried to get on the site I got the error mentioned above.

    This was not the first post I had written using Live Writer, but I wondered if it may have contributed to this problem.

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    Double check to make sure that none of the WordPress files have been modified on your server. You may have been hacked or something.

    This is not a database problem. This case indicates corrupt files on the website.

    Thread Starter akg

    (@akg)

    Thanks for the response.

    I am aware that I need to upgrade to WordPress 2.2; could I do this now and it would correct any corrupted files, or is it safer to identify this problem first and upgrade later?

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    Your call. Wouldn’t matter either way. I’d prefer to know how it happened, myself, but still, replacing the files on your server with the latest ones should fix it, if the files are corrupted somehow.

    Thread Starter akg

    (@akg)

    Thanks Otto42.

    I’m away from home at the moment and probably won’t have a chance to look at this until Monday (unless I get out of work very early on Friday). It will probably come down to how much time I have available as to whether I look to find the problem or just upgrade.

    Thread Starter akg

    (@akg)

    Unfortunately that has not solved the problem. I have transferred all the new files and gone to https://www.darktea.co.uk/blog/wp-admin/upgrade.php and got exactly the same error

    The e-mail could not be sent.
    Possible reason: your host may have disabled the mail() function…

    Thread Starter akg

    (@akg)

    I’ve been mulling this over since I wrote my last entry.

    I am thinking about starting my installation again and I want to check that I understand what I would need to do before I start.

    I assume I would need to delete all the files on the server through ftp and then transfer over the files for 2.2. I would then need to do the upgrade process rather than the install one because the tables are already set up.

    Hopefully then I would have a clean, working installation including all my posts and information from the tables.

    If that was the case I could then transfer back in the plugins and theme files from my backup one by one which may highlight what caused the problem.

    I had same problem, and I posted how to solve this problem on my blog. It may not be the e-mail issue.

    Here is the link to my post

    eBestAgent

    thank you !

Viewing 11 replies - 1 through 11 (of 11 total)
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