Messages when bottom chat is off, doesn't show up in normal chat

Next issue: https://i.imgur.com/ysKmNHW.png = problem with avatars of anonym respectively public users…

And next issue: resizing doesn’t works…

And please, can you add option to turn off need to mail while annonymouse chatting?

Hi @smexhy,

I hope you’re well today and thanks for posting! Really appreciate your patience with this too, let’s get this all sorted out for you! ??

I’m not seeing any issues when using both the corner chat and a page chat in testing over here. Given some of the other items you mentioned, I suspect there might be some sort of conflict. Could you try deactivating other plugins and switch to Twenty Fifteen theme to see how it works then?

Similarly, the emoticons and avatars (for public users) work just fine on my end. Perhaps the plugin/theme check above will help get to the issue behind that?

As for resizing, that actually depends on your theme. If your theme’s content area adjusts to resizes then the plugin should. At least it does for me with Twenty Twelve, for example.

The email requirement is actually built into the plugin as a way to try and avoid duplicate users so to change that would require a bit of an extensive change of the plugin code like noted here:
https://premium.wpmudev.org/forums/topic/how-to-use-the-chat-plugin-without-e-mail

I hope that helps and if you could let us know how that theme/plugin check goes, we’ll gladly see how we can assist. ??

Thanks,
David

Hello, I mean this: When I disable that bottom chat in options of your plugin, chat on normal page is there, but doesn’t working. When I write something into and when I send the message, nothing happens, message just dissapear and chat is empty. So I must have both of chats enabled, and this I don’t want. Do you have any idea, or do you think you can fix it? Thank you!

Hey there SmeXhy,

Have you tried testing for conflicts as advise above by David? If not please try using default WordPress theme like Twenty Fifteen and deactivating all other plugins as displayed in the following flowchart to know which theme/plugin is conflicting if any.

https://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

Please let em know if you find anything.

Best regards,
Bojan

I know which plugin is doing this “error” now. It’s plugin bbPress, when is activated, page chat doesn’t working without bottom corner chat. Do you think you can fix it? My page with that chat (now working) here: https://www.zdochtest.6f.sk/forum/

Hey again SmeXhy,

I’ve just tested Chat plugin with bbPress and everything worked just fine without using bottom corner chat so I’m guessing that some other plugin is conflicting with Chat and causing this issue.

If everything works just fine in the page/post chat when you have bottom corner chat active and you just want to hide the bottom corner chat we could try hiding it with some custom CSS. If you want to do this please try adding the following CSS code in the style.css file of your child theme or if your theme doesn’t have custom CSS tab add it in your site using the following plugin:

https://www.ads-software.com/plugins/simple-custom-css

div#chat-block-site {
  background: none !important;
}
div#chat-block-header {
  display: none;
}

This should hide the bottom corner chat with CSS but leaving it active. Please let me know if this works ??

Best regards,
Bojan

Well, it just destroyed my administration, I have everywhere white-page.

I had to delete your chat plugin through the FTP, so I try add that css through taht plugin, not through my theme options.

Hey there SmeXhy,

Generally CSS code can’t cause WSOD, this error is most likely related to plugin/theme conflicts.

I’ve tested the code on my install before posting here and it just removed the bottom corner chat from being displayed along with the background it has.

Where exactly are you adding the code?

Please advise,
Bojan

Okey, my administration doesn’t working now with plugin visual-composer (paid plugin). I must only remove it, but it’s so important plugin on my page, so I need help with this. Chat working fine now: https://www.zdochtest.6f.sk/forum/ but administration absolutely.

Okey, I finally find the problem. Your plugin now working great, so thank you for help. Problem is now with incompatibility between 2 plugins, VisualComposer and TubePress. I must write to both authors of the pluins to fix it.
But there is one more thing, what I need to fix with your plugin. Can you please check, why new emoticons doesn’t works (if I select one from the list)? Here is link on my page again: https://www.zdochtest.6f.sk/forum/
Thank you so much!

Hey again SmeXhy,

Glad you managed to figure that out.

As for the emoticons I’ve tested this on my end and it appears that this is a bug since messages with any other emoticon aside from couple of them (smile, sad, roll) are preventing messages from being displayed in the chat.

I’ve reported this to our developer so he can check it out and possibly fix in one of the following updates.

Thank you for reporting this!

Best regards,
Bojan

Okey, I thank you too, if I again find something what can be bad on your side, I write you again.