Excerpts issue

  • Resolved e-factor

    (@e-factor)


    9 years, 12 months ago

    Hello,
    is it normal that Excerpt cannot be translated? when I edit on EG in Italian, I get the same text in English tab. And viceversa.

    Moreover sometimes it happens to get also the same content in both tabs… To be more clear, if I change tab from Italian to English it changes the title of the page but the content is the same as it is in Italian tab….

    https://www.ads-software.com/plugins/multilanguage/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    We have received your query and it is now being processed. We will get back to you on this forum as soon as we can.

    Regards,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi e-factor,

    Our plugin will create translations for standard fields only: title, content, category and tags of post/page. Excerpt cannot be translated.
    As for the bug with displaying the translation when changing tabs, unfortunately, it was impossible for us to reproduce the problem locally. Thus, we kindly ask you to provide the access to the Dashboard (with Administrator’s permissions) and the FTP, so that we could examine the problem by ourselves.
    Since this data is confidential, maybe, it would be better if you created a private ticket on our support forum https://support.bestwebsoft.com/. In this ticket add a link to this post, so that we could recall the case immediately.

    Regards,
    BestWebSoft Support Team

Viewing 2 replies - 1 through 2 (of 2 total)
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