Plugin works only with administrator role

Hi @stefacchio,
Could you paste the full shortcode line you’re using? For example:

[private role="subscriber" alt="You have not rights to read this."]Text for subscribers and higher roles[/private]

[private role="subscriber" alt="Devi essere loggato" container="div"]
[contact-form-7 id="808" title="Iscrizione ai raduni - eventi"]
[/private]

Also without contact form shortcode is the same..

On my servers the shortcode is working well with and without shortcodes – the roles are respected and div is used instead of p.

These lines are fully functioning:

[private  role="subscriber" alt="Devi essere loggato" container="div"]
[gallery link="file" ids="1027,1022,1029"]
[/private]

and the nested shortcode is working fine.

Please, check the Contact Form 7 shortcode – it seems there be a typo: [contact-sform-7 id=...

Also, are you using a plugin to manage roles and capabilities?

I correct cf7 shortcode but is the same.. Also if I write a simple text it doesn’t work.

I use ‘adminimize’ and ‘wp user avatar’ but they don’t change users role..

Could you tell me the URL of your webpage where you are using the shortcode? I’ll visit it and I should see the “Devi essere loggato” text (because I will not be logged in).

Sure, https://www.automotostorichetreviglio.it/tariffe-iscrizioni/

If you are logged with subscriber user or if you are not logged in is the same and the alternate text isn’t visible..

OK, I do not see the text.

The problem is surely due to a plugin or the theme you are using. You should disable all the active plugins except “Private Content” and activate the default theme (like Twenty Fifteen) and test if the plugin’s shortcode works fine.

To avoid touching your live site, it’s a better option creating an exact copy of the site in your localhost environment and making what I said before in a safe place (without touching your live site).

Let me know.

I tried to activate default theme and private content works fine….
So there is a conflict with my theme.. how do I fix it?

Bye

maybe changing shortcode name of plugin? for example instead of [private][/private] use [something else][/something else] ? Can I try this modification?

Good.. I edit

add_shortcode('private', 'ubn_private_content')

to

add_shortcode('test', 'ubn_private_content')

and it works fine..

So my advice is to set a shortcode more customized or not? if you are agree can you edit it on next plugin update?

Thanks
Regards

Glad you solved! ??

Currently this plugin is used by 6.000+ users so changing the shortcode would be nightmare. If I change the shortcode, all the private notes would be displayed to all users. So it’s not possible. ??

I didn’t think to this huge problem ??

So in the future when you’ll update plugin I will must remember to edit again add_shortcode function, right?

Bye
Thanks for your help

Yes. My advice is to not update the plugin automatically. Instead, if an update will be published, download manually the new release, change the code, and upload to your site.

Anyway, future updates will be very rare, because this plugin is designed to be kept as simple as possible.

Ok many thanks.. I also try to explain the problem to theme developers..

Bye

same problem, but i cant find the code in this thread