Does not display Avatar Choices

Could you share the screenshot of :
1/ The list of avatars you uploaded as the suggestions (WP Admin Settings > BuddyPress > Avatar Suggestions) ?
+ an example of url of one of the suggestion

2/ Could you check your theme: the template ‘members/single/profile/change-avatar.php’ needs to contain the hook : ‘bp_after_profile_avatar_upload_content’ at line 59

Is Jetpack active on your website ?

If you make sure to upload images having dimensions > 150×150 px, is the issue still there ?

I have uploaded my avatars in the correct dimensions, and I followed instructions and they are not showing up when I go to change my profile.
You can select one of the suggested avatars below
Click to add or remove the suggested avatar. If a suggestion is selected, you will need to remove it before choosing another one. However, directly below this text, I keep getting the following message “There was a problem while requesting suggestions”.
The text indicates they should be there, but they are not. Could it be I have too many 19 total. I have read the above suggestion to add a hook, but I am new to WP and not sure where to find this information in my child theme. Or should I go to my files and make this change? Is it possible to add a hook into custom CSS? If so, what would I place there.

Ok, then if you uploaded an image > 150px x 150px, this means a plugin or a theme (or you) might be playing with WordPress thumbnail image size.

1/ What do you have in Administration / Settings / media ?
2/ Is the thumbnail size available ?
3/ When you upload an image in WordPress media library what are the different files you get ?

Answering your questions:

1)The Thumbnail is set at: WIDTH: 150 HEIGHT: 150 and the crop images to dimensions is unchecked. There are not dimensions for Medium or Large.
2)Yes, thumbnail size is available.
3)I get one file per image in its original size and format.

@angelwebs

Here’s the default settings for media in WordPress
https://cloudup.com/c8_WY-ExoBj

What you’ve described :

1)The Thumbnail is set at: WIDTH: 150 HEIGHT: 150 and the crop images to dimensions is unchecked. There are not dimensions for Medium or Large.

means a plugin or a theme is overriding WordPress default settings, because as you can see:

1. “crop images to dimensions” are not the words WordPress is using, it’s using ‘Crop thumbnail to exact dimensions (normally thumbnails are proportional)’
2. You should have the medium size and large size

2)Yes, thumbnail size is available.
3)I get one file per image in its original size and format.

When i’m asking ‘Is the thumbnail size available?’ I was meaning: are thumbnails generated. It appears it’s not the case as you only get the original size uploaded. If Thumbnail size was available you would have :
– image.png
– image-150×150.png

So my question is who’s (plugin or theme) playing in this area ? It would really be awesome if you could find this reply to help me find a fix.