• Resolved verityr

    (@verityr)


    I’m having a bizarre problem with a video I just added to the front page. Its showing up as HUGE, almost like it lost some settings on how big to appear on the webpage? I don’t know what happened. I heard someone in my office having this problem also one day but I’ve never experienced it until today. Please take a look https://www.verityregistry.com

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Theme Author Ben Sibley

    (@bensibley)

    Hmm okay the video is looking alright when I view it: https://pics.competethemes.com/image/1d2q3n1h3k19

    Does it always display very large, or does it only display like this sometimes? Also, could you tell me what browser you’re using?

    Thread Starter verityr

    (@verityr)

    Hi Ben,
    There was a programmer on the site this morning in an unsuccessful attempt to create a landing page and they fixed it, so they said. It happened at sporadic times with different browsers….bizarre!

    Theme Author Ben Sibley

    (@bensibley)

    Ah okay, glad it’s fixed now! Let me know if the issue ever reoccurs.

    Thread Starter verityr

    (@verityr)

    What do you think the issue was? Just in case it happens again.

    Theme Author Ben Sibley

    (@bensibley)

    It’s hard to say, but I would guess there was a Javascript error preventing the script that resizes the videos from running. An error like that would most likely come from a plugin active on the site.

Viewing 5 replies - 1 through 5 (of 5 total)
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