• Resolved jpmarceorg

    (@jpmarceorg)


    Hello,
    it looks since the installation of the last version the comments have disappeared of the posts of my site although everything is checked : comments and discussion in the screen options and authorize the comments after the post.
    Please note that the comments are OK in a Page.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Theme Author Access Keys

    (@access-keys)

    Hi there,
    Please check if the post unchecked ‘allow comments’ options for the posts while creating/editing posts. Please refer to https://drive.google.com/file/d/0B5sT3Pc7c7lhVWJnZUpZdDdvanM/view?usp=sharing
    Thanks,

    Thread Starter jpmarceorg

    (@jpmarceorg)

    As I told you in my fist message above, the “allow comments” as well as the “discussion” and “comments” in the screen options are checked. The comments disappeared after installing version 2.42 of this theme. Is there a simple way to go back to a previous level of the theme or to have the comments back in this level ?

    Theme Author Access Keys

    (@access-keys)

    Hi there,
    We’ve tested the site with this latest updated version and the comments section is working fine. Please try reinstalling the theme. If the problem still exists please let us know.
    Thanks,

    Thread Starter jpmarceorg

    (@jpmarceorg)

    Hello,
    thanks; we believe now that the problem is not associated with the installation of the last version. The comments section does appear on a page, this is what you probably saw. But, the comments section is not working on posts. This is really strange as I checked that the PHP code looks the same in a Page and in a Post.

    Regards

    Thread Starter jpmarceorg

    (@jpmarceorg)

    Hello,
    we have identified the cause of our problem. I don’t know whether there is any relation with the theme. Up to now, I have not yet tried another theme as I fear to lost all the tuning made on AccessPress Lite.

    The posts for which the comments and other control information did not show up are classified in a second level category for which the parent category was not checked. After cross checking the first level category, the comments and all information (Postes on, by,…) are displayed in front at the end of the Post.

    Note that I have not the same problem on another site with a different theme (twenty ten) and an older WP level.

    Sorry for the inconvenience and thanks for your help.

    Hello, I’m having the exact same problem with my site https://www.dichotomydefinition.com – no comments show up after posts. I do have parent- and child-categories on the site, but the comments field does not shop up for either. Am I missing something? Where do I need to look to make changes? Thank you very much.

    Thread Starter jpmarceorg

    (@jpmarceorg)

    Hello, we have discovered more : for the comments to appear or disappear there is a big dependency on what is coded in the fist tab (basic tuning) of the theme options of the accesspress lite theme.

    1.If you choose a category for a blog, then only the posts of this category and of his children will display the comments field after the posts provided that you have checked all the tree categories in the post itself.

    2.If you don’t choose a category for a blog on teh welcome page, then all the comments will appear but no dates will be displayed in front of the posts.

    It tooks us many hours of investigation to figure out that; and we are not sure to have identified all these intricacies and dependencies. We are very disappointed that no information about that is shown on the tuning panels and tabs…

    I hope this help.

Viewing 7 replies - 1 through 7 (of 7 total)
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