subscriptions

Can you post a screenshot of the Users page from the backend?

I don’t know what you mean by the backend?

I’m fairly certain he wants you to go to your dashboard and take a screen shot of the users section.

That means the Dashboard. But it sounds like you are using JetPack for subscribers? In that case, you should ask the JetPack support team for help here:

https://www.ads-software.com/support/plugin/jetpack#postform

And include a link to your site so they can help you.

great thanks! I’m a bit clueless I know.

I think I just found the answer for you – see this – towards the end:

https://jetpack.me/support/subscriptions/

thank you so much WPyogi! i’ll have a look