new site subdomain is not opening

  • Resolved netgautam

    (@netgautam)


    9 years, 7 months ago

    Hi,

    After migrating existing blog to multisite and creating a new site with sub-domain or original site, I am not able to access the sub domain.

    Originally the existing site was setup inside a subfolder of my website life /mysite.com/wordpress which was mapped to blog.mysite.com
    After migrating to multisite and creating a new sub, the domain for sub became sub.blog.mysite.com
    Now this sub.blog.mysite.com isn’t opening at all.
    Will appreciate any kind of help or sharing of experience in this case.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    What error does sub.blog.mysite.com give you?

    We can’t see it so you have to be helpful and tell us what YOU see ??

    Or give us a real link.

    Thread Starter netgautam

    (@netgautam)

    sub.glog.mysite.com refers to tumblr.blog.netgautam.com

    In chrome the error is –
    This webpage is not available
    ERR_NAME_NOT_RESOLVED
    The server at tumblr.blog.netgautam.com can’t be found, because the DNS lookup failed. DNS is the network service that translates a website’s name to its Internet address. This error is most often caused by having no connection to the Internet or a misconfigured network. It can also be caused by an unresponsive DNS server or a firewall preventing Google Chrome from accessing the network.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Okay. Take your URL and toss it in here: https://www.whatsmydns.net

    If you get all red Xs then that means you did not set up wildcard subdomains properly. Check with your host on how to do that.

    Thread Starter netgautam

    (@netgautam)

    Now that was something I needed to look into – “wildcard subdomains setup”.
    Thank you for bringing that up and I was able to figure out the solution with help from the host.
    Thanks a lot once again for the much required pointer which I wasn’t able to know about while going through the multisite setup guide.

Viewing 4 replies - 1 through 4 (of 4 total)
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