Not receiving confirmation emails

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author David Anderson

    (@davidanderson)

    Hi,

    Please can you provide a link to your log file for the problematic backup? (You can download it from the “Existing Backups” tab of your UpdraftPlus settings page).

    It’ll be too long to paste into the forum here, but you can download it to your computer, and share it with Dropbox, or paste it in pastebin.com, or any similar service, and post the link here.

    Best wishes,
    David

    Thread Starter Tina Shaw

    (@christinashaw)

    Log here: https://pastebin.com/Ps8BXGM1

    Next to last line says it’s sending the email…

    Screenshot of email in settings: https://s6.postimg.org/z3wd52fq9/4_23_2015_12_02_14_PM.jpg

    Thanks!

    Plugin Author David Anderson

    (@davidanderson)

    Hi Tina,

    If that’s logged, then that means the mail was successfully handed over to the mail delivery server on the webserver that the website’s on. To find out what happened to it next, you’d have to ask whoever runs the webserver – it’s beyond UD’s reach at that point.

    Best wishes,
    David

    Thread Starter Tina Shaw

    (@christinashaw)

    But I’m receiving confirmations from another site I have it on. ???

Viewing 4 replies - 1 through 4 (of 4 total)
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