Setup Steps, Troubleshooting Steps, Uninstall Steps, Requirements, Compatibility

  • ResolvedPlugin Author AITpro

    (@aitpro)


    9 years, 10 months ago

    For automated Setup Wizard setup steps or manual setup steps or uninstallation steps click the link below:
    https://www.ads-software.com/plugins/bulletproof-security/installation/

    htaccess File Requirements and Compatiblilty:
    https://www.ads-software.com/plugins/bulletproof-security/faq/

    htaccess File Troubleshooting Steps: Unable to Login to Your Website:
    1. Use FTP or your Web Host Control Panel File Manager and delete the .htaccess file in your website root folder and the .htaccess file in your wp-admin folder.
    See Custom Code Note
    2. Log into your website, click the BPS AutoMagic Buttons and Activate all BulletProof Modes. Or if you are removing BPS do steps 3 and 4 under BPS removal steps.

    Note: These steps above apply to issues/problems that are directly related to your root .htaccess file. If your are unable to login to your site due to an issue/problem with Login Security, rename the /bulletproof-security plugin folder, log back into your website and correct the issue/problem. For additional troubleshooting steps for BulletProof Security see: https://forum.ait-pro.com/forums/topic/read-me-first-free/#bps-free-general-troubleshooting

    Custom Code Note: If you have isolated a problem to the root or wp-admin .htaccess file and you have added additional custom .htaccess code or additional .htaccess code from another plugin to BPS Custom Code then cut (not Copy) all of your additional custom .htaccess code out of all BPS Custom Code text boxes and save that custom .htaccess code to a Notepad or Notepad++ text file, Click the Save Root Custom Code button (or the wp-admin Custom Code button), click the AutoMagic buttons on the Security Modes page and activate BulletProof Modes. You can then further isolate which custom .htaccess code is the problem by adding only 1 block of additional custom code back to a BPS Custom Code text box at a time.

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  • I recently installed BulletProof Security version .51.9 I received notification that an update to .52 was available. When I tried to update I received the message ‘An error occurred while updating BulletProof Security: Could not create directory.’
    When I installed the BulletProof Security plugin I had Akismet running. As there didn’t seem to be a conflict after installing the Bullet Proof plugin I didn’t deactivate Akismet. I have also received an update for the Akismet plugin but get the same error message.

    I have had the site running for a few years and never had any problems updating any of the plugins until I installed the BulletProof plugin.

    Can you help me resolve this as I fear that this is going to happen on other plugins as and when they need updating

    Plugin Author AITpro

    (@aitpro)

    The problem is not related to the BPS plugin. The WordPress “Could not create directory” standard error message means exactly what it means that WordPress is not able to create directories/folders. Most likely this is because of folder/file permissions on your server or Ownership of files/folders on your server. This is something that you should contact your web host about or you can try some of the things in the link below.

    https://www.ads-software.com/support/topic/core-or-plugin-update-could-not-create-directory-httpdocs?replies=27

Viewing 2 replies - 1 through 2 (of 2 total)
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