Font error for Vietnamese

hi aringarosa_veronicle,

Thank you for the message. The problem is due to the page created on the previous version https://i.imgur.com/XPdP7JB.png . We encountered the problem with columns broken and have fixed it on the latest version. Could try creating another page to see if the problem is resolved?

Sincerely,
Tony

Thank you Tony,
I’ll try.

Hi aringarosa_veronicle,

Thank you for the cooperation. Feel free to let me know if it is fine

Sincerely,
Tony

Hi, I tried to create new post and the problem still happen.

hi aringarosa_veronicle,

Could you provide me the admin login account via the private reply on our forum here: https://www.woorockets.com/forum/product-support/wr-pagebuilder/ so that i can try rechecking it for you.

Sincerely,
Tony

I can’t find how to send you the private reply on your forum. Could you give me your email?
Thanks

Are you Vietnamese? Could I use Vietnamese to explain the problem better?

hi aringarosa_veronicle,

Thank you for efforts. The private reply is for protecting your private information. You can see the private reply button whenever posting or replying to a thread. Feel free to take a look here: https://www.woorockets.com/wp-content/uploads/2015/02/private-reply.png

Sincerely,
tony

Hi,
I’ve replied you in this topic by the private message. https://www.woorockets.com/topic/pagebuilder-nothing-is-shown-in-preview-or-online/#post-12265
Thank you

I think the plugin cause this bug because I use it on the other website and the bug still happen. I cannot type in Vietnamse like I used to with previous version of this plugin.

hi aringarosa_veronicle,

Thank you for the private information and cooperation. You can take a look at the screencast here:

https://docs.google.com/file/d/0Bw1bLL_NUDczVThDRXJnaHU5MEE/edit?usp=drivesdk

The problem may be due to your php server. You need to upgrade it to the latest version > 5.5. Feel free to take a look here:

View post on imgur.com

Sincerely,
Tony

Hi,
Thank you for your support, but I dont know how to upgrade the PHP server. Could you please show me how?

Yayyyyyyyyyyyyy!
I find the way to upgrade and the problem is now gone. Thank you for you help, wish you the best luck!
Sincerely,
AV

hi aringarosa_veronicle,

Thank you very much for the cooperation. I am glad to have an opportunity to assist you. Do not hesitate to Let us know if you need any further assistant.
Feel free to give us a review here: https://www.ads-software.com/support/view/plugin-reviews/wr-pagebuilder if you are satisfied with the plugin

Have a good day

Sincerely,
Tony

Can I ask you one more question? How can I add a marker of Google Maps? What do I fill in Location sector? I can’t move the marker to another place with this function.
Thanks