PopUp Is Cut Off in Chrome Browser

  • Resolved brentjonesonline

    (@brentjonesonline)


    9 years, 9 months ago

    I just downloaded your plugin and I love it. In fact, I’m about to buy the premium version so I can enable the exit intent feature.

    There is only one problem, however…

    The popup I’ve created loads perfectly in Firefox, but look what happens in Chrome: https://goo.gl/C3JExi (Screenshot)

    Instead of it being centered top to bottom, the bottom portion gets cut off.

    Now, if I click the ‘Restore Down’ icon in the top right, it changes position to be centered in all directions. In fact, even if I maximize my Chrome browser window again, it is centered in every direction.

    See here: https://goo.gl/XSNNz9 (Screenshot)

    Not sure what is causing this?

    https://www.ads-software.com/plugins/popup-by-supsystic/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter brentjonesonline

    (@brentjonesonline)

    As a follow up, I just purchased the premium version… and as soon as I enabled ‘exit intent’ the problem stopped happening.

    It only happened for me when the plugin was set to always show in the free version.

    Plugin Author supsystic

    (@supsysticcom)

    Hi Brent!

    We can’t support PRO version of the plugin on the www.ads-software.com forum

    Contact us through ticket system and provide your order number and URL of the page you’re add popup

Viewing 2 replies - 1 through 2 (of 2 total)
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