max mega menu error save enable

please ?? could help me , because I do not understand it does not work with my wordpress

Hi alex,

I don’t understand sorry. Please can you post screenshots of the problem?

Regards,
Tom

As you can see in the picture one I can use all the features of the plugin, change the menu and others.
https://www.dropbox.com/s/c7zozgln8lcz41x/ok.jpg?dl=0
the problem is when I go to click allow and save .
https://www.dropbox.com/s/xvwx5jznm0evbkw/ok%202.jpg?dl=0
when I click save the plugin does not recognize me and I get this:
https://www.dropbox.com/s/1uixn8fi2nojp9o/error.jpg?dl=0
Please would need your help to use the plugin as it is very important to my website .
Try disabling all plugins that have, to delete them, but no luck .
I can do ?

Hi Alexis,

Thanks for the screenshots. I think this must be something to do with server security.

Please can you contact your host and ask if they have blocked any requests to nav-menus.php?

Regards,
Tom

I was changing the permissions for nav -menus and to no avail … when changing some permits was the same but not good to click menu .
That could be ?, because I can use the plugin usually up to accept and keep .
Could you give me another option ?.
many Thanks

Hi Alexis,

Has it always been broken or was it working at one point?

Regards,
Tom

Hi Tom
I’m using the google translator so you may be problems of translation.
I understand that I wonder if it does not work when the plugin is used.
I tell you that I can use the menu usually can save if you do not use the MegaMenu correctly.
If you can see my website https://www.lapampacompra.com you can see that I ‘m using wordpress menu ; I can also add MegaMenu functions in the menu structure , add photos, and other plugins .
The downside comes when I want to save , you do not recognize me the nav -menu .
I could do ?
If I buy the pro version I have personalized help?

If I buy the pro version I have personalized help?

Yes, but I will tell you the same thing ??

Please ask your host if their security systems have blocked any requests to nav-menus.php. If they have blocked it then there is nothing we can do from our end, they will need to remove the block.

Regards,
Tom

excuse me but do not understand much about it.
You want to put me in touch with my ISP or hosting ?.
Could you explain a bit more ?.
thanks

Your host.

If you can go to wp-admin/nav-menus.php and it works, but if you try to save the form, the exact same URL returns a 404, then it suggests the server has blocked the request. There’s no other reason I can think why it would return a 404 for a page that otherwise works.

Regards,
Tom

Hello again. I sent a picture of the levels of security , this is what I was saying no ?.
https://www.dropbox.com/s/oc5fohgsigtlwn2/Permisos.JPG?dl=0
Put all services on 7 and when I do not let me go directly to the menu , like I can not use the menu directly …
which suggests to me ?.

Hi Alex,

It won’t be anything to do with those permissions, you should leave those as they were.

I suspect it is to do with mod_security which might be installed on your server, you will need to contact your host about that.

Regards,
Tom

Hi Tom , sorry insistence but the plugin is very important to my website .
You talk to your hosting provider and he said that is not the problem, it could be of proper permits wordpress, is this possible ?; if it is correct as it should proceed?
thanks

Hi Alexis,

I don’t know sorry, I dont think it is related to file permissions. In the next version of MMM I have moved the mega menu settings away from the nav-menus.php page, it may help but you’ll need to wait for the next release.

Regards,
Tom

Greetings!
I am pretty enjoying your plugin
However, i do experience 500 internal error when i try to save to enable the mega menu.

(however, even though it is 500 internal error, it looks like the mega menu still activated somehow and i can use it somehow. But i am very worried about this 500 problem. Is there any insights or good guessing?)

I might have permission problem too since i settle the server myself in windows server 2012 r2. But i indeed allow everyone to read the file. I do give permission to IIS manager too. Sometimes, when I upload picture from other computers instead of my server computer, I realize that the pictures uploaded to my server does not have read permission to everyone automatically and i have to add permission one picture by another myself. Does this mean that i can only modify my server important plugin from the server computer itself?

Thank you a lot for helping me to use this max mega plugin. It is very important for my site too and i am also considering go pro if it works out for my site

Best regards