Bad authentication

That error code does simply mean that the authentication credentials you’ve provided aren’t valid.

Have you made sure you’re entering the right codes to the right options?

Are you inputting the auth data in the settings page or directly to the shorcode?

Thanks

Thanks for our reply

I am inputting detail in page that appears under settings and then using one of your shortcodes in a widget. The twitter information is inputted correctly, because the same information works when inputted into an alternative plugin. Perhaps I am getting the shortcode element wrong.
I disabled every other plugin but got same report.

JJ

It’s difficult to say without being able to see what you’re inputting. But I wouldn’t advise posting such code here because of the sensitive info.

Have you tried un-installing the plugin and re-installing it via WordPress. Un-installing via WordPress removes the settings from the database, so when re-installing you know you won’t be using old data.

See if that works.

Otherwise, make sure you’re not mixing up the Consumer Key with Consumer Secret, and OAuth Access Token with OAuth Secret.

Eji

I am getting the same error. I’ve regenerated my api key/secret and access token/secret and re-added in the settings. I’m not mixing up the key/secret fields.

I’ve uninstalled and restalled plugin with new keys.

I’m using the plain shortcode in my footer: [db_twitter_feed]

You can see a screenshot of the footer error I’m getting here: https://dgdesignhq.com/error215.jpg

And view the footer error itself at https://dgdesignhq.com and look at the lower left-hand side of the page.

okay, I did a third reinstall and it worked. Really weird but it’s working now.