Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor Ryan C.

    (@ryancowles)

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can contact us using the form here:
    https://jetpack.me/contact-support/

    Please make sure to include a link to this thread in your message. Thanks!

    Thread Starter lkasavan

    (@lkasavan)

    Sure, it’s: https://tutti-dolci.com

    Plugin Contributor Ryan C.

    (@ryancowles)

    Thanks for the link! It looks like there’s a minor CSS issue which is responsible for the trouble. Can you please try adding the following CSS under Appearance > Edit CSS?:

    #jp-relatedposts {
      margin-top: 0;
      padding-top: 0;
    }

    Then, see if the issue persists. Please let me know how that works for you!

    Thread Starter lkasavan

    (@lkasavan)

    I added the CSS and cleared the cache, but unfortunately the links on the sharing buttons are still not working.

    Plugin Contributor Ryan C.

    (@ryancowles)

    Thanks for giving that a shot. Could you try the following instead?

    .entry-content #jp-relatedposts {
      margin: 0;
      padding: 0;
    }

    Let me know if that does the trick.

    Thread Starter lkasavan

    (@lkasavan)

    I tried that as well but still no luck.

    Plugin Contributor Ryan C.

    (@ryancowles)

    Hm… Could you temporarily disable Jetpack’s Related Posts module? Then, see if the issue persists.

    Thread Starter lkasavan

    (@lkasavan)

    When I disable the Related Posts, the Sharing Buttons do work on both Safari and Firefox.

    That’s great news, but I’d also like to use the Related Posts too if possible!

    Plugin Contributor Ryan C.

    (@ryancowles)

    Thanks for giving that a shot! I just wanted to see if the Related Posts were responsible for the layout issue.

    Could you please create a temporary account for me on your site? You can send me the login info privately here:
    https://jetpack.me/contact-support/

    Then I can login to troubleshoot things a bit further, and you can delete the account when I am finished.

    Let me know how this sounds to you!

    Thread Starter lkasavan

    (@lkasavan)

    Sure, I just set up the account and submitted it on the Jetpack support page.

    Plugin Contributor Ryan C.

    (@ryancowles)

    Thanks for the email! It looks like my colleague Adam has replied to your message. I’m going to mark this thread resolved, and we can followup via email.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Jetpack Sharing Buttons’ is closed to new replies.