When a form is submitted there is two leads are created

I’m having the same issue. 1st lead has data, the 2nd is empty.

Hi there

I too am having the same problem and am using the following versions:

WordPress 4.3.1
Gravity Forms 1.9.15.3
Gravity Forms Salesforce Add-On Version 3.1.2
PHP Version 5.5.30
MySQL Version 5.5.46

I have only selected the Web-to-Lead option.

I get two leads in Salesforce; the first with all the fields correctly populated and the second with the same information minus the email address.

I have checked and made sure debugging was off (thought this might have had something to do with it).

Has there been a solution?

Thanks

OK – I have just spent a couple of hours playing with this and have discovered that when I created a new form from scratch, it doesn’t duplicate. The only visual differences that I can see are:

1) For the confirmation message, I used a message and not a screen redirect; and
2) For many of the fields, I used the advanced field types instead of basic ones.

My programmers did set up a form that does have the redirect and that only submits once. And they also used the basic field type. But that form does some auto-populating behind the scenes so maybe in the process of that, it clears whatever the issue is.

It’s like the form goes through a double submit process when it duplicates; the first is correct but the second has the email address absent.

Anyway, my double submit / duplicate lead issue is resolved even though I don’t fully understand how.

Thanks