Duplicate bookins when pressing "book now" twice

  • Resolved gabriel51

    (@gabriel51)


    9 years, 9 months ago

    Hi DOTonPAPER.

    I want to suggest something for the update.
    I′ve noticed that when someone make a reservation, it takes a few seconds to confirm.
    During this time, many users think that the system is not doing the reservation, as they think nothing is happening, then they click again and again the “book now” button.
    Other uses just think that they have to press “book now” TWICE…
    That′s why many times we have 2 or 3 reservations that are the same, exactly the same, in just a few seconds, and it′s confusing to “cancell” this reservations, as the client might think you are cancelling their reservation, not only the duplicated.

    Is there a way you can fix this? Maybe doing that the “BOOK NOW” button is disabled after they click once? Or maybe doing that the system has to wait a few seconds until registering a new reservation from the same e-mail?

    Thank you for your good work.
    Best regards

    https://www.ads-software.com/plugins/booking-system/

Viewing 1 replies (of 1 total)
  • Plugin Author DOTonPAPER

    (@dotonpaper)

    Hello,

    This situation is improved in the update.
    The Book button is disabled after they click once.

    Thank you.

Viewing 1 replies (of 1 total)
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