Main product photos different sizes in Storefront

  • Resolved Emmalu_1

    (@emmalu_1)


    9 years, 9 months ago

    Hi there,

    I’m brand new to WordPress and last week had my website migrated from Joomla to WordPress. I’m slowly but surely figuring things out however I have one major issue which I can’t resolve and have tried desperately to find some help topics on it but have found nothing that has helped me. My main product photos are all different sizes and I don’t know what to do to make it so that they all appear the same size. I tried the Regenerate Thumbnails but it didn’t do anything. I’m using Storefront. Here’s the link to my site where you can see the problems I’m having: https://dnawild.co.za/index.php/product-category/home-decor-items/page/2/

    Any advice to help me fix this would be hugely appreciated! Thank you!

Viewing 10 replies - 1 through 10 (of 10 total)

  • Hey,

    It’s because the raw images you’re uploading are different dimensions. Try enabling Hard Crop then regenerating thumbnails again.

    Thanks

    Thread Starter Emmalu_1

    (@emmalu_1)

    Hi James,

    Thank you for advice. I did have the Hard Crop enabled when I regenerated the thumbnails but it still didn’t work for me unfortunately.

    Would you recommend that I upload new images that I first edit to size in paint.net to make them all display the same?

    Thank you.

    @emmalu_1, from what I see it looks like you haven’t regenerated the images yet. Please make sure that you’ve installed https://www.ads-software.com/plugins/regenerate-thumbnails/ and run it. Hope this helps!

    Thread Starter Emmalu_1

    (@emmalu_1)

    Hi,

    Thank you for your advice. I did upload that exact plugin yesterday though and ran it by choosing it from the tools menu. I clicked on “Regenerate all thumbnails” which took some time for it to do, but it said it was successful. However afterwards, nothing seemed to have changed and my product images remained the same. I also did what James recommended in having the Hard Crop enabled. Do you recommend that I upload newly re-edited images in the dimensions that I’d like them to be?

    Thank you.

    Hard Crop should crop all of your images to the desired dimensions, unless you’ve specified dimensions that are larger than the raw images themselves.

    Making all images the same dimensions before uploading would be another way to solve this, yes.

    Thread Starter Emmalu_1

    (@emmalu_1)

    I’m not sure why Hard Crop hasn’t done that. I’ll look into the dimensions of the raw images but I don’t think they are smaller that what my specified dimensions are.

    Thank you for your advice – I’m a real newbie to the world of WordPress and this one issue has been keeping me busy (and frustrated!) for several days now!

    Let me know how you get on ??

    Thread Starter Emmalu_1

    (@emmalu_1)

    Hi James,

    I’ve finally come right! I had to resize all of my photos in paint.net first and upload the new ones to my library but it worked so I’m really happy! I’m not sure why I couldn’t do it within WordPress but I’m just relieved that it’s done.

    Thanks so much for your help, it’s much appreciated ??

    No problem, I’m glad you’re happy and this is sorted. Good luck with the project!

    Thread Starter Emmalu_1

    (@emmalu_1)

    Thanks James! ??

Viewing 10 replies - 1 through 10 (of 10 total)
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