• Resolved izbryte

    (@izbryte)


    This WAS working just great but for some reason the link is no longer working. When you click on the button the pop up just closes. I have a link in the “Target Link” field and “Use Opt-in / Subscription / Lead capture form” is unchecked. Is there a reason why the link wouldn’t come through? Here is the link to the pop-up on my site: https://www.cswins.com/

    Thanks for your help!

    https://www.ads-software.com/plugins/icegram/

Viewing 11 replies - 1 through 11 (of 11 total)
  • I’m having the same problem. Otherwise works perfectly for what I am trying to do.

    Same problem . suddenly stopped working…
    Hope Author will comeup with some fixes

    I’m having the same problem, I can link text or images within the Icegram but I can’t get the button links to function, otherwise what a great plugin, hope there’s a solution to this glitch, running twenty ten with WordPress 4.2.2
    thanks

    Plugin Author Icegram

    (@icegram)

    @izbryte, @susanatthebox, @satish193, @eyorks,

    Sorry for inconvenience.
    We are looking into this issue.
    Can you please contact us at “[email protected]”?
    We will communicate with you there.

    Thanks,
    Team Icegram

    Has anyone found a fix to this yet? I’m having the same issue. Thanks!

    Same issue. Clicking on the Call to Action button does nothing. It’s really sad that a great plugin working so well suddenly breaks across all sites. I’d upgrade and pay for the add-ons but not with it being so unreliable. I’d recommend testing updates much better in the future?

    Plugin Author Icegram

    (@icegram)

    Hi All,

    We have released new version of Icegram addressing this targeting issue.
    Please update Icegram and let us know how it goes?

    Thanks,
    Team Icegram

    Hi Sandhya M,

    the replacement .js file cured the problem completely, everything now works fine. Thanks for the excellent support and prompt response, absolutely outstanding service,
    Many thanks,

    Thread Starter izbryte

    (@izbryte)

    Yes, thanks for the bug fix!

    I have inputted my icontact html code into the embed form, it worked fine yesterday. I have logged in today, and there form is gone, it just has the button that when clicked on the popup closes. I have the latest version.

    Plugin Author Icegram

    (@icegram)

    @gthomasperth

    Please check that “Use Opt-in / Subscription / Lead capture form” option is checked.
    If it is not checked and only have button label in message then form will not be display.
    If it is checked and still form is not visible then please give us a screenshot and contact us at: [email protected]

    Thanks
    Team Icegram

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Target link in button isn't working’ is closed to new replies.